Miguel was incredibly professional and informative. He should be a role model for all employees.
Thanks a million!!!
Eric is always making sure the job gets done on time
Service was horrible! Got there at 7am did not leave until almost 1pm. All that time for two tires and new key is really unheard of! Mia was nice nonetheless
Mia Young was very professional and genuine
Cerritos Nissan hands-down the best customer service that I’ve ever had at a dealership and I own a lot of cars and I’ll be taking my car to Cerritos Nissan for my oil changes... thank you so much Eric!.
Jaime was great! He stayed up to date with me on the status of my vehicle all the way through, and although we went on vacation prior to the vehicle being ready for pick up. I felt safe and secure knowing that whatever maintenance needed was going to be completed thoroughly and diligently!
Jaime was the perfect example of amazing customer service, along with victor as well he was EXTREMELY HELPFUL when dropping off the rental and retrieving my vehicle.
Very accommodating and professional. Explained in detail what has been done to the car ( there was a recall re: the back doors ).
Excellent service !
Always a great experience with tony.
Tony Fears is an exceptional knowledgeable service advisor. I appreciate his honesty & his friendliness. He kept me posted on what was going on with my vehicle while it was being serviced. Appreciate his attentiveness. Thank you Tony Fears.
Service was done fast and well. Mia was helpful and friendly. This was my first time here....... there will be more to come.
I liked the attention and the service thanks.
Front License plate frame was damaged and broken during last service , during front radar repair
Eric was very helpful! Good customer service.
Very professional guy, and he did his job and got my car fixed as I expected.
One thing I didn’t like was they kept my car overnight for tire, ok but I was given a rental car and was told that my car would be ready around 1p.m so I got a texts saying that my car will be ready at 4:30 I get there now I told sorry the tech that’s working on my car is behind, I can go on and on, But overall I was pleased..
Great customer service and kept me updated
Mr. Ortiz was very friendly and answered all my questions in a professional manner. He is certainly a fine asset to your service team. Wait time was what I expected and I was in and out within 2 hours. Good Job
I was very pleased with service I received today, (5/1419)
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