Jaime is the best. No one meets his level of customer service; he’s truly exceptional.
My questions were answered and Ivann communicated what my vehicle needed clearly. I was provided updates within time frames promised and the problem I came in for was resolved. Thank you & stay safe!
I dropped my vehicle off at 10:45 and was told that the service would be complete NLT 1PM. I went to the service counter at 12:55pm to inquire about my vehicles status, had to wait until 13:15 for a response due to other customer ahead of me, and was told at 13:15 that my service representative gave the keys to the wrong technician and my vehicle would not be complete for another 30 minutes. My vehicle was completed almost an hour late at 13:55. I also requested upon arrival at 10:45 that my vehicle be washed, but was told by David at 13:55 that it would take another 15 minutes to be washed since 2 customers were already ahead of me. At that point it was already an hour past the estimated completion of my vehicle so I opted to not have it washed so I could finally leave. I am not happy with the service I received today.
Ready as promised. He kept me updated on the status of what am there for. Thanks
Paloma fue muy atenta y professional al explicarme el problema de mi vehiculo y los procedimientos a seguir para solucionarlo. Me senti muy satisfecho con su servicio.
I think I got excellent service by Mr. Carlos. He is very good man.
It took one hour and forty minutes totally to get only an oil change done.
The long wait time was completely unreasonable.
Paloma Albanez was very professional and pleasant. She did a great job keeping us updated with the status of our vehicle.
Gracias al Sr.Jaime Nava porque es muy atento y me explica con detalle todo de mi Camioneta si tiene algún problema o no.,Gracias.
Ivann Is a professional and always on time with my vehicle.
keep up the good work
My service representative was very good and helpful he went above and beyond to provide me with excellent service.
Brian and the rest of the team are very professional and courteous to their guests. The facility is clean and follows safety protocols. Thank you for your exemplary service.
I left happy and satisfied with the service that I received from Jacob Vargas.
Great customer service , always gets the job done as fast as possible; considerate of time .
Jaime great service adviser
My car is still doing the same thing that it was doing when I brought it.
Jamie Nava is a great advisor really helpful
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