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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7564 reviews 70%
4 star 2329 reviews 21%
3 star 182 reviews 2%
2 star 439 reviews 4%
1 star 349 reviews 3%
Review Us
Renee C.
5 out of 5
4/9/2021
Very good
Juliane M.
5 out of 5
4/9/2021
Always above and beyond with Tony Fears!
Liliana P.
5 out of 5
4/9/2021
Awesome
STEPHANIE H.
2 out of 5
4/8/2021
Shorten wait times will create better experience.
Roy K.
4 out of 5
4/8/2021
Drive car in for service & drive out with a new car.
Carlos S.
5 out of 5
4/8/2021
Great guy Ivan thank you for having employees like him to help us my our car’s needs.
Rosa L.
1 out of 5
4/8/2021
This is a terrible service dealership they sold me a Lemon!
Yvette N.
2 out of 5
4/8/2021
I arrived to my appointment at 9:00am to get a oil change, and my car was not ready until 2pm. I was told that my car will take about 2 hours I had a lot of business that I needed to handle but because a regular oil change took 5 hours I was not able to do anything being that I had to work at 3pm. I was beyond frustrated and completely disappointed. I would never recommend anyone to come to this location for anything. I’m even considering trading in my vehicle for a Honda Accord very soon because Nissan was too disappointing. I never want to deal with the Cerritos Nissan location again.
Gilbert H.
4 out of 5
4/8/2021
Just disappointed so many things were recommended for service. And weren’t able to fix my air conditioner problem. So expensive to service at Nissan. But, thanks Jaime always a wonderful customer service representative.
Mario C.
5 out of 5
4/8/2021
Good
Erik M.
5 out of 5
4/8/2021
Professional and straightforward.
Esmeralda O.
5 out of 5
4/8/2021
Thank you, you give me a very good service
Kathy L.
5 out of 5
4/8/2021
As always, Jaime R. Nava is the consummate professional. He will continue to be my go to Service Advisor at Cerritos Nissan!!
OSCAR H.
5 out of 5
4/7/2021
Always happy with the service.
Maria T.
5 out of 5
4/7/2021
Eric Adamson very professional and helpful
Juan D.
5 out of 5
4/7/2021
Great service Thank you
Jose C.
2 out of 5
4/7/2021
Espere cuatro horas mi carro y no me informaron si todo está bien con mi carro o necesita algo, entiendo que tenían mucha gente pero todos se fueron y me sentí discriminado. Gracias.
Anabell C.
5 out of 5
4/7/2021
Once again I was extremely satisfied with the Stellar customer service Mr. Adamson provides. Please give this man a raise or a promotion!
Abedes I.
5 out of 5
4/7/2021
Victor gives excellent customer service and he always goes beyond the call of duty with any issues of my car
Carol P.
5 out of 5
4/7/2021
Listens well

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