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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1213 reviews 60%
4 star 437 reviews 22%
3 star 44 reviews 2%
2 star 147 reviews 7%
1 star 174 reviews 9%
Review Us
Patricio R.
5 out of 5
5/2/2018
Service was as professional as we expected. Thank you
Damian L.
4 out of 5
5/2/2018
Great service, will be back
James D.
5 out of 5
5/2/2018
Eric is alway very pleasant, honest and accommodating.
Jeremy K.
5 out of 5
5/1/2018
Great service! I recommend Ford of Upland all the time!
Sheryl S.
1 out of 5
5/1/2018
The problem is still not resolved. Communication has not been what I would have expected from Ford.
Ronald G.
5 out of 5
5/1/2018
Robert Perez did an outstanding job in customer service.
Aaron S.
5 out of 5
5/1/2018
Kim was very professional, she made me feel comfortable leaving my vehicle for service. Good looking out Kim Thanks Much Aaron S
Manuel V.
5 out of 5
5/1/2018
I was very satisfied the Erick helped with issues that I have thank you
Miguel G.
4 out of 5
5/1/2018
good dealer ship and friendly person
Amak P.
3 out of 5
4/30/2018
Work completed after second visit. Dragged out getting an offer for a rental on both occasion. I did appreciate the communication and follow-up.
Terrance R.
1 out of 5
4/30/2018
The bolt that holds the tonneau cover was lose and I had to tighten it . Kim did all should but the mechanics need to Finish the job.
Kim K.
5 out of 5
4/30/2018
Very good
Brenda R.
5 out of 5
4/30/2018
Steven met our every need .... thank you
Laura L.
5 out of 5
4/30/2018
Steve listened to my concerns and answered all my questions. I came in on a Saturday without an appointment and he accommodated me despite his busy schedule. Thank you, Steve! My wife and I will be back to service our cars at Upland Ford.
Kimball C.
4 out of 5
4/30/2018
Eric is the BEST! Upland Ford is lucky to have him on the team.
CHERI JO.
5 out of 5
4/29/2018
Kim was awesome!
Randy H.
5 out of 5
4/29/2018
Eric is always polite and first class
Keven K.
5 out of 5
4/29/2018
Steven was informative, well versed in the offerings as well as the recall for my car. Most important he was friendly and seem to genuinely be concerned about my satisfaction as a client. Thanks!
Diego G.
4 out of 5
4/28/2018
Steven did great. Just keep the dealer stocked up on gaskets. :) Unprofessional to not have required parts for fixes necessary. But Steven handled the situation very professionally and I would definitely recommend to a friend!
Charles R.
5 out of 5
4/27/2018
You are the best. Thank you!

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