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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2751 reviews 69%
4 star 878 reviews 22%
3 star 75 reviews 2%
2 star 148 reviews 4%
1 star 134 reviews 3%
Review Us
Not Provided.
4 out of 5
6/9/2022
Had the service done and they even washed the truck.
Paul K.
3 out of 5
6/8/2022
The old battery in the Lincoln needed to be replaced, and we did!
William H.
5 out of 5
6/8/2022
I was greeted very well kept up to date with progress and i was very pleased with my visit
Scott H.
2 out of 5
6/8/2022
Friendly people and fast service, easy to schedule a appointment but my vehicle wasn’t even close to be clean. Mud still on the rims and the running boards and had streaks of mud on the front bumper.
Carolyn D.
4 out of 5
6/8/2022
Service was done quickly and it was explained exactly what they needed to do to fix what was wrong with my vehicle!
Mike W.
4 out of 5
6/7/2022
Thomas and everyone else treated me like family. I'm from Fayetteville NC, here to help move my son to FLW. I like my dealership back home, but I sure wish I lived closer. You have an amazing team!
Peter C.
4 out of 5
6/4/2022
Very professional staff. Understood my issues n corrected them. Tom Julian keep me posted on work completed n showed me. Great job at the detail shop Stanly.
Ted M.
5 out of 5
6/4/2022
On time and.very friendly service
Thomas H.
5 out of 5
6/3/2022
Very good service, concerned and helpful service reps I was right to trust them Thank you
Jonathan B.
5 out of 5
6/3/2022
Awesome service, Tom always kept us in the loop.
David G.
5 out of 5
6/2/2022
Very good experience with the staff. Completely satisfied.
Johnny D.
4 out of 5
6/2/2022
No issues!!
Bruce F.
5 out of 5
6/2/2022
Good job thank you
John M.
5 out of 5
6/2/2022
Great service department employee. Always takes the time to explain things and answer questions. Enjoyable to work with him.
Harold B.
5 out of 5
5/29/2022
Excellent teamwork; courtesy extended to all customers while I was being appraised of my service!
John W.
5 out of 5
5/29/2022
Tom as usual top of his game.
Brice C.
4 out of 5
5/28/2022
I don't know who James is. I thought I was dealing with Brian from the text I received about the updates on my truck. Name tags would help us who have memory issues. I will continue to use Morse Ford. I cannot complain about the service or the service advisors. Seem like a good team.
Donald J.
4 out of 5
5/28/2022
Easy to make the appointment, great staff with smiles early in the morning, and my vehicle was done quickly. I had a question about something on the invoice and the Service Writer explained the entire ticket to me so I am familiar with the information on my service orders. Great service.
Patricia B.
5 out of 5
5/28/2022
I will be using your service in the future whenever I will need it, Mr Julian provided excellent support. Thank you again.
Lloyd A.
5 out of 5
5/28/2022
Thank you for great and fast service also for taking great care of my truck keeping me informed of all problems that may have been coming up

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