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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2751 reviews 69%
4 star 878 reviews 22%
3 star 75 reviews 2%
2 star 148 reviews 4%
1 star 134 reviews 3%
Review Us
Jim S.
4 out of 5
10/13/2022
Can’t express how easy it was to trust Tom with my truck. I had an ongoing issue with my truck ever since I bought it new and Tom made it right. He contacted Ford to fix my problem for good after previous attempts failed. One of the best mechanics I have had the pleasure of working with.
Janie R.
2 out of 5
10/12/2022
They did not rotate tires and we asked them to do that.
Tonya E.
5 out of 5
10/11/2022
Always courteous. Always has a smile and very helpful. What a asset to your team.
Roger P.
5 out of 5
10/11/2022
Great associates, care about customers
Chekontishay M.
5 out of 5
10/11/2022
Always great service and hospitality. I greatly appreciate everything!
Bobby B.
5 out of 5
10/9/2022
Tom was great, I'm pleased with the service.
Sherry P.
3 out of 5
10/8/2022
Took to long but finding electrical problems isn’t easy and I wasn’t put out . I felt well cared for.
Yahely E.
5 out of 5
10/8/2022
James was really helpful and provided me with the information I needed. He delivered excellent customer service and completed the work order in a timely fashion.
Tommie H.
5 out of 5
10/7/2022
Mr. Sutton was very professional as always. Thank you
Thomas T.
3 out of 5
10/7/2022
Got it all done, washed, and let me know that my battery will need to be replaced soon. I trust their service, checks of fluids and systems. I have recently taken this vehicle to San Diego, with no worries of a 6 year old vehicle.
Kenneth O.
5 out of 5
10/7/2022
Always takes good care of our vehicles and great customer service
Nathan T.
5 out of 5
10/6/2022
None, really appreciate James help with assisting me to address the recall issue.
Michael F.
5 out of 5
10/6/2022
Excellent service. As always
Martel G.
4 out of 5
10/5/2022
James and Tom tag team team me, like a relay for life, my truck is my life source, I am thankful that they have it running as if it was brand new again
Eliseo P.
4 out of 5
10/5/2022
Customer service with Mr. Sutton is always great. He does a very great job keeping me updated on the service being completed. He always answers any questions that may arise during the servicing of my vehicles. I have been taking my vehicles to this location for more than ten years now. And the last few years, I have been interacting with Mr. Sutton and he is great at taking care of the customer. Thank you for having such great employees like Mr. Sutton.
Michael O.
4 out of 5
10/5/2022
They communicated very well with me and took care of my car in a timely manner. I really need my car to be reliable for my job and I trust it in the hands of my Ed Morse dealership service department.
Michael W.
5 out of 5
10/5/2022
Excellent service as always!
Enver M.
5 out of 5
10/4/2022
I'm grateful for a quick response and update update of the work being done to my vehicle. The rapid communication was great. Every time I've taken my vehicles here they have been taking care of as well as customer service has been respectful courteous and supportive.
Valerie M.
2 out of 5
10/4/2022
Vehicle was not vacuumed as normally is
Pamela L.
5 out of 5
10/4/2022
You always attentive to me and to my car. I appreciate all the wonderful people at the Ford Dealership

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