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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2751 reviews 69%
4 star 878 reviews 22%
3 star 75 reviews 2%
2 star 148 reviews 4%
1 star 134 reviews 3%
Review Us
Patricia M.
5 out of 5
2/15/2020
Tom was courtious and explained everything to me.
Ray H.
5 out of 5
2/15/2020
Always great customer service!
Del P.
5 out of 5
2/13/2020
Quick, and efficient
Ron F.
5 out of 5
2/13/2020
He is amazing, helps where ever he can, and goes the extra mile.
Maria A.
4 out of 5
2/13/2020
This is my second time taking my vehicle and I enjoy being assisted by Jamie. I like that he is upfront and will do anything possible to assist me. Both times he has kept me updated on my vehicle. I enjoy that he expressed his concern from the findings on my vehicle but liked that he didnt pressure me like other locations I have been to in the past.
Richard G.
5 out of 5
2/12/2020
I was Happy with the service and courtesy that was given to me
Donley W.
5 out of 5
2/12/2020
It was excellent service as usual! Thank you!
Clifford V.
4 out of 5
2/12/2020
Great service on my vehicle and look forward to bring my vehicle for next service again. I just wish a future discount or special price is offered to loyal customers of Ford Trucks.
Nadine M.
5 out of 5
2/11/2020
Tom did a great job communicating the status of my car throughout the entire process.
Terri G.
5 out of 5
2/11/2020
I know my car is in good hands. Service department is fantastic!
Sharon E.
5 out of 5
2/11/2020
James is always very friendly and very patient. I feel like he watches out for me and my car.
Michael K.
5 out of 5
2/8/2020
Tom, as always, treated me as his most important customer. He keeps me up to date on the status of my vehicle. Great customer service!
Jose R.
5 out of 5
2/8/2020
Thanks for your exceptional customer service and professionalism!
Edward B.
5 out of 5
2/7/2020
Timely and speedy service. Courteous and professional service.
Adam G.
1 out of 5
2/7/2020
Everything was serviced just fine, but there was a miscommunication about what I wanted to be serviced. When asked if I wanted the "fluids" to be replaced, it was insinuated that only the fluids that needed to be replaced would be the ones to be replaced. Instead, every single fluid in my car was flushed and replaced, costing me about $800 more than I had anticipated. Additionally, the initial concern was that the check-engine light was coming on, and after the service was complete, it still came on on the drive home.
Bobbie O.
4 out of 5
2/7/2020
I was glad that my appointment time was very closely met. I had a doctor's appointment following the service appointment, and was able to make it with time to spare. I was kind of disappointed that I didn't receive a carwash and vacuuming today as I am getting ready to have surgery and there are some things I cannot do right now. Thank you.
Debra K.
5 out of 5
2/7/2020
Awesome as always
Thomas R.
1 out of 5
2/6/2020
Was told book time does not apply also was not called the day it was completed
Thomas B.
4 out of 5
2/6/2020
Great servcie
Thomas B.
5 out of 5
2/5/2020
Great experience

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