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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2751 reviews 69%
4 star 878 reviews 22%
3 star 75 reviews 2%
2 star 148 reviews 4%
1 star 134 reviews 3%
Review Us
Bethany K.
5 out of 5
7/3/2020
You guys were absolutely amazing!! Your service was expedient and I received genuine service!! I greatly appreciated the extra mile of you washing my car!!
Anne-Marie R.
5 out of 5
7/3/2020
Great, fast & friendly service!
Charlene L.
5 out of 5
7/2/2020
thanks for very prompt service
George C.
4 out of 5
7/2/2020
Was able to fully explain my vehicles issues to my understanding.
Harry E.
5 out of 5
7/2/2020
Great and successful effort to get my vehicle done in one day. Thank you!
Kimberly F.
5 out of 5
7/2/2020
The care and service said I received was excellent as always!
Lindsay W.
5 out of 5
7/2/2020
The Service Department did a great job with customer service and with my vehicle! Thank you so much!
Jon B.
5 out of 5
7/2/2020
Tom is very kind and provides me with a straight forward and honest analysis of my car's needs, as well as explanation of the costs. I'll be back.
Ellen D.
4 out of 5
7/2/2020
We are appreciative of Tom’s excellent customer service. I was a little shocked by the cost of my diagnostic service on the account that the car had a transmission code and we had not intended to return to Sellers after our last visit due to the attitude of the other staff and aggressive upselling. Our car is still fairly new but our intent was to use a local service aside from the transmission requirements due to the Ford warranty extension for the 2015 transmission problems (which have been a very unfortunate experience and I will not be purchasing another Ford in the future). If we would have known the transmission code was an indication of a bad battery, we would have sought service at our local shop or taken our vehicle to Sakelaris in Rolla. However, the service from Tom and today’s cashier was appreciated.
Diana M.
5 out of 5
7/2/2020
Everyone at Sellers was great they always are! And your shuttle rider was also great!
Rachel P.
5 out of 5
7/2/2020
Excellent service! Everyone was super nice and accommodating!
Jack J.
4 out of 5
7/1/2020
So far sellers sexton ford in ST Robert has destroyed all stereotypes of a car dealer “right outside of base”. They saved me 1000s in financing at the time of purchase, got me the car I wanted with all features, and took car of my needs when the vehicle needed unexpected services
Travis B.
5 out of 5
7/1/2020
Thanks, Tom! Appreciate all your help!
Robin K.
1 out of 5
6/30/2020
I Am fine and happy with the actual maintenance but the service department didn’t finish the little things like Wash car, vacuum car or top off fluids. My rear wiper fluid is empty.
Lisa R.
5 out of 5
6/30/2020
I love this dealership!
Ben W.
5 out of 5
6/30/2020
Great customer service! Definitely going back!
Patricia S.
5 out of 5
6/28/2020
Quick and easy
Joann B.
1 out of 5
6/28/2020
My car is making a weird noise that it was not making before I brought it in.
George E.
5 out of 5
6/28/2020
Outstanding. He always goes that extra for his customers
Rita H.
1 out of 5
6/27/2020
I feel when my vehicle was in a couple weeks ago for the same problems on the other side they could have checked both sides at the same time. The extra $99 was unexpected and I feel could have been avoided. Mr Julian lacked customer service skills in my opinion.

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