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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3839 reviews 64%
4 star 1549 reviews 26%
3 star 131 reviews 2%
2 star 253 reviews 4%
1 star 237 reviews 4%
Review Us
Duncan L.
4 out of 5
4/1/2023
Chad Larson is excellent
**** C.
5 out of 5
4/1/2023
Great guy. Great service!
Aaron W.
1 out of 5
4/1/2023
Took 1 month to get an appt. Then when we dropped the truck off it took almost two days to be even looked at. The price was outrageous for what needed to be done and to be honest I don't believe that the labor was even half the amount of time we were charged for.
Matthew H.
4 out of 5
3/30/2023
Chad went out of his way to see that I was satisfied during and after my serbice
Madalin P.
3 out of 5
3/30/2023
There were no issues found from the video I sent.
David M.
5 out of 5
3/29/2023
Customer service by my serv advisor and Hector specially was amazing and easy
Dorothy L.
4 out of 5
3/29/2023
I am always happy with the service and the staff, especially Mike. I have purchased my cars there and take them there for service. I will always do so.
Progressive Technology.
5 out of 5
3/29/2023
Excellent service
Gerald H.
4 out of 5
3/29/2023
Chad Larson is awesome. Understands the meaning of customer service and taking care of the customer. This is rare today, and people forget it’s the level of customer service that keeps customers coming back
Eric L.
4 out of 5
3/29/2023
Chad is awesome!
Monserrat R.
5 out of 5
3/28/2023
Mr. Mills has been so great in getting the things we need fixed on our new vehicle really appreciate it.
Mary V.
5 out of 5
3/25/2023
Chad is the consummate service writer, just excellent!
Vincent H.
4 out of 5
3/25/2023
Very well this time. (Not always in the past)
June T.
5 out of 5
3/25/2023
I always receive the best service
Kenneth S.
4 out of 5
3/23/2023
We can always count on Michael Mills taking good care of us… He’s been taking great care of us for years now! He’s always there for us!
Clark V.
5 out of 5
3/23/2023
Chad was extremely patient when handling my Armada and more importantly when dealing with me. I am extremely grateful for the Team at Ken Grody, and when it's time, I plan on buying a bronco from you kind folks. Only because of the world class customer service that was exemplified and given. Thank you. Clark K. Vetor
Richard N.
5 out of 5
3/23/2023
Service advisor Mike always treats me well and takes care of my vehicle. Got it back in a timely manner. Thank you!
William F.
5 out of 5
3/22/2023
Work was done very quickly and efficiently. Thanks.
Thomas B.
5 out of 5
3/22/2023
Always the best Mike Mills always takes of my issues
Sue B.
4 out of 5
3/19/2023
Chad is great.

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