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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3839 reviews 64%
4 star 1549 reviews 26%
3 star 131 reviews 2%
2 star 253 reviews 4%
1 star 237 reviews 4%
Review Us
Bill S.
5 out of 5
4/23/2020
Great service
Philip P.
5 out of 5
4/22/2020
Chad Larson did a great job managing the repair work on my car.
John C.
5 out of 5
4/22/2020
Fantastic people special thanks to Mike He got us in and out fast Ten stars ????????????????????
Drew A.
5 out of 5
4/22/2020
Thanks for joe and the entire KG team. Always a great experience.
Gerald A.
5 out of 5
4/22/2020
Great service
Ki N.
5 out of 5
4/22/2020
Excellent service, and quick service too!
Jimmy C.
5 out of 5
4/21/2020
The best service ever
Brian L.
5 out of 5
4/21/2020
I am always satisfied with the service I receive at Ken Grody. Chad has always been my go to service advisor for many years!
Tressie A.
4 out of 5
4/21/2020
Chad is fabulous! Not his fault, but the cost of a new key is outrageous.
Thomas V.
5 out of 5
4/21/2020
You always do a great job and that’s why we continue to go back!
Duane B.
5 out of 5
4/21/2020
Always fantastic. Treated well. Respected.
Jose S.
5 out of 5
4/19/2020
Excellent customer service
James R.
4 out of 5
4/18/2020
With one exception, the service write up person was one of the few with out some sort of facial covering? The service completed was excellent and called my attention to a failing rear wiper blade. It took a little longer than previous, but I appreciate that you had a limited staff to complete service work in order to comply with vivid restrictions. Thank you.
Edward G.
4 out of 5
4/17/2020
Appreciate getting the truck in quickly and getting the issue resolved. Well done Joseph!
Rebecca P.
5 out of 5
4/17/2020
Joseph is always helpful... longer than expected visit but thankful everything was taken care of.
Jamie Russell.
5 out of 5
4/17/2020
As always, great service and a job well done. The girl in customer service where you pay is also very nice. Very helpful and friendly!
Marco G.
5 out of 5
4/17/2020
Always excellent service!
Luis V.
4 out of 5
4/17/2020
Getting an appointment in these critical times was easy and quick. I'm a first responder and my mobility is critical. The service department got me out within one hour and I know this is service I can trust.
Louis F.
5 out of 5
4/17/2020
Great professional and trustworthy staff and service! Thank you.
Eugene G.
5 out of 5
4/16/2020
Joe has always met my expectations. I’m very satisfied.

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