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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3839 reviews 64%
4 star 1549 reviews 26%
3 star 131 reviews 2%
2 star 253 reviews 4%
1 star 237 reviews 4%
Review Us
Nathan C.
4 out of 5
5/14/2020
Painless process
Keri T.
5 out of 5
5/13/2020
Thank you for the awesome service!
Toni M.
5 out of 5
5/13/2020
Your team there are great to deal with and especially Michael and if Michael trains other service personal like how he treats his customers you’re going to have a really good crew.
Jason Noah.
5 out of 5
5/12/2020
Chad is super friendly and helpful as always. Thanks again guys!
Edward S.
5 out of 5
5/10/2020
Michael Mills was very friendly and professional, and he gave me an accurate estimate of the time my oil change would take. Great service, thank you!
Jessica H.
5 out of 5
5/10/2020
Thanks so much! My car is running great thanks to Ken Grody Ford’s service department. They even gave me a car wash just to because I asked.
Jane C.
5 out of 5
5/10/2020
Excellent service
James P.
4 out of 5
5/9/2020
The only disappointment was that the service advisor told me that my car would be washed before I picked it up. But, this was not done and the service advisor was nowhere to be found when I picked up my car.
Ernest S.
4 out of 5
5/9/2020
Mikes great, great service!!
Gerald H.
5 out of 5
5/9/2020
Joe is an awesome service writer. Great attitude and customer service skills. I enjoy dealing with him. You should do your best to keep him on staff
Frank K.
4 out of 5
5/9/2020
I had a great experience today the Lady who checked me in was super friendly and efficient , transmission flushed and like 2 hrs later it was done and I guess I was most impressed With the service record and courtesy inspection report extremely well detailed
Lacey O.
5 out of 5
5/9/2020
Always great service. Joe is the best!
Allan C.
2 out of 5
5/8/2020
I was very happy with the service and Joe was great. When they brought my truck around the guy driving it did have gloves on but had a plastic cover for the steering wheel. He threw that on the floor and left it for me to take care of and basically he touched the door inside and out and the great shift with his bare hands. No good as we are all trying to stay safe these days. I was completely unimpressed. I had to ask twice for them to bring my truck around as well.
Bernard L.
5 out of 5
5/8/2020
Keep up your professional work and keep Service techs trained. Bernard L
Angelita M.
4 out of 5
5/8/2020
Fast, courteous and a good value.
Luisa P.
5 out of 5
5/8/2020
Parts dept & service had very pleasant customer service.
Eric B.
5 out of 5
5/8/2020
Joseph was wonderful
Edward K.
5 out of 5
5/7/2020
Great job!
Diana R.
5 out of 5
5/7/2020
Really appreciate the service i received from Mike! thank you.
Linda Marie.
5 out of 5
5/7/2020
Appreciate routine service, careful processes and timely service for appointment. Thank you

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