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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3839 reviews 64%
4 star 1549 reviews 26%
3 star 131 reviews 2%
2 star 253 reviews 4%
1 star 237 reviews 4%
Review Us
Dan E.
5 out of 5
11/14/2020
Efficient and professional
Candi Sue.
5 out of 5
11/13/2020
Mike my service writer is awesome!
Leah L.
5 out of 5
11/13/2020
I received excellent customer service from every employee who assisted me staring with your kind, efficient appointment scheduler. Michael Mills made sure his team serviced my Mustang properly & explained everything to me perfectly! II asked for a car wash & team did a beautiful job! I am a very satisfied customer & understand how difficult it is for employees to stay so upbeat during this difficult time. It is truly amazing that all Grody employees can provide such stellar service to customers! Thanks so much to all! Leah L
Lon P.
4 out of 5
11/13/2020
Chad is a great service manager!
Gus G.
5 out of 5
11/13/2020
Chad Larson in service Is an outstanding person always cares for the customer Thank you
April P.
4 out of 5
11/13/2020
Chad is awesome! Give him a raise - I won’t buy a vehicle or get service from any place other than Ken Grody!
Susan L.
5 out of 5
11/13/2020
Very efficient service
Howard R.
5 out of 5
11/11/2020
I was in and out in a timely manner.
Ryszard R.
5 out of 5
11/11/2020
No comment- thank you very much for your job
Julian S.
5 out of 5
11/11/2020
Mike is always first class!!
Myron M.
5 out of 5
11/11/2020
Michael always provides excellent service for us. He’s one of the reasons we always shop at Grody Ford.
Nancy B.
5 out of 5
11/11/2020
Chad was very helpful with getting my truck back in the road , Edie sully dealing with the insurance aspect!
Donald H.
4 out of 5
11/11/2020
Very friendly and helpful. We were all fooled by sound coming from my car. The sound turned out to be the sealant on the pavement for the handicap sign everything is ok now
Michael B.
4 out of 5
11/11/2020
Chads the man....
Mike C.
5 out of 5
11/10/2020
Mike Mills did a fantastic job of keeping me informed and I’m completely satisfied
Jesse W.
4 out of 5
11/10/2020
I have been a customer since 2009 and have had excellent service experiences, assisted by Mike, then Joseph and now Chad. Chad has gone above and beyond for required services. Many thanks
Germaine J.
5 out of 5
11/10/2020
It was quick service. The service manager is always polite and efficient.
Gloria E.
5 out of 5
11/8/2020
Steve made sure I understood every process they were doing to my car :)
Adriana A.
5 out of 5
11/6/2020
Mr.Mills was very helpful and keep me up to date in my vehicle. Great job!! Communication was always there.
Sara R.
5 out of 5
11/6/2020
Keep your good service.

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