Service Center

Real Reviews From Verified Customers

Donald M.
5 out of 5
3/8/2024
Great job.
David K.
5 out of 5
3/8/2024
Erin was very friendly and kept me in the loop, worked with my insurance company. Made my experience with McGrath a great one!
Suzanne D.
5 out of 5
3/8/2024
Toby helped me today and he was very nice. I am happy to continue coming to McGrath Honda in St. Charles.
Todd O.
5 out of 5
3/8/2024
Easy
Greg T.
2 out of 5
3/8/2024
After $1700 in repairs our original problem still exists without any change.
Mary H.
5 out of 5
3/8/2024
Erin was great. She was professional and thorough and followed through with all If the details of a very difficult car repair. Cannot thank her enough for her help and support
Marcella P.
5 out of 5
3/7/2024
Atif was professional, excellent at explaining what needed to be done and how much time to prepare for. He was most helpful and considerate.
Jennifer B.
5 out of 5
3/7/2024
Julia did a great job of communicating the progress of my service!
Mary Lee.
5 out of 5
3/7/2024
So very impressed
Steve T.
5 out of 5
3/7/2024
Great job
Justin C.
3 out of 5
3/6/2024
**** FB I just need a new belt and air filter damnit
Mark S.
5 out of 5
3/6/2024
Great experience
Mary .
5 out of 5
3/6/2024
Kevin has great customer service interaction with customers. He explained everything. I would recommend him for any time of service
Gerald C.
5 out of 5
3/6/2024
Curtis was great Your service department is amazing Better than any other service department I’m very impressed!
Taehwan A.
4 out of 5
3/6/2024
Thank you for the kind explanation what your service ream will do to find the solution about error code TD02. Base on your recommendation, I have been set up the schedule for following service with with loaner service. Once my schedule confirmed please let me know. Maybe I have to change control unit as technician's statement. Thanks. Taehwan A
Satish J.
5 out of 5
3/6/2024
Noah was great and displayed awesome customer service. I traveled over 30 miles to St. Charles to have my vehicle serviced because I trust McGrath Honda for my Toyota....yes my Toyota. I come because of the exceptional customer service experience from the day I purchased my used Rav4 from McGrath.
Victoria P.
5 out of 5
3/6/2024
He was very good with customer service and such a nice guy!
Kenneth D.
5 out of 5
3/6/2024
David was extremely efficient, knowledgeable, helpful, and treated me like royalty. Everything met or exceeded my expectations.
Scott B.
2 out of 5
3/6/2024
Poor communication car sat two days and no one even looked at it until Sunday. Vehicle not ready when I picked it up. Seat was not completely repaired. Had to get manager involved to finishing sealing the cover because no mechanic were available. Very frustrating experience
Anna B.
5 out of 5
3/6/2024
David was extremely comforting and really took care of me I will be going back to see him when I need to. Thank you so much!

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