Service Center

Real Reviews From Verified Customers

Rosio C.
5 out of 5
3/25/2024
Quinton was excellent!
Robert M.
5 out of 5
3/25/2024
He shows he cares about his customers through his actions. He's your best perfomer. Never let him go.
Scott R.
5 out of 5
3/25/2024
Kyle was outstanding!
Linnea M.
5 out of 5
3/25/2024
Kind and friendly! Thank you!
Armon O.
4 out of 5
3/25/2024
Kevin gave good suggestions on my vehicle, also good with numbers and predictions on prices. 10/10
Colleen B.
5 out of 5
3/25/2024
Tony was incredible, so personable and knowledgeable. It was a great experience.
Amy B.
5 out of 5
3/25/2024
Great assistance and service provided. Thanks.
Kristine S.
4 out of 5
3/25/2024
Very clear and thorough communication
Steven M.
5 out of 5
3/25/2024
Great experience again!
Ali A.
4 out of 5
3/24/2024
Everything is OK
Mark B.
4 out of 5
3/24/2024
Kevin did a great job in understanding the problem, helping to get it resolved, and managing my expectations with regard to how long the job may take. It was a great experience.
Michael S.
5 out of 5
3/24/2024
McGrath wen above and beyond to make sure everything was done correct. Erin was fantastic.
Benjamin D.
5 out of 5
3/24/2024
Thank you for taking care of me
Lazaros B.
5 out of 5
3/24/2024
Julia, Quintin, and Jimmy were all very friendly, professional, and helpful. Excellent overall experience.
Karlene N.
4 out of 5
3/24/2024
David Cavazos is our service advisor now, after multiple years with other service advisors. He is off to a good start in that he listens well and offers his thoughts in conjunction with the vehicle history and the recommendations from the techs. We would recommend him to our friends.
Dali G.
5 out of 5
3/24/2024
Kevin was friendly and professional. Everything went well.
Chad B.
2 out of 5
3/24/2024
One of the issues I came in for, was not fixed. I could still hear rattling in the same location as outlined in my appointment information. Additionally, I could tell the van was not washed despite being told it would be. Ever since buying my vehicle from McGrath almost 3 years ago, either the car wash did not work, or the service rep did not take care of it. When I picked up my vehicle yesterday, the rep didn’t hand the front desk any paperwork, and seemed careless. Still waiting for a call back from the text I sent earlier today. The only decent part about this service was the technician sending me a video identifying the cause for one of the concern areas. Please help make this right and be better. I can’t help but wonder what else is being left unattended or looked over, and with my warranty coming up I don’t want to come into my next appointment and then Honda finding things that require fixing, and it inconveniently being past the warranty.
Joseph L.
4 out of 5
3/23/2024
Zach is fabulous representative of your dealership. Simply the best!!
Jairo G.
5 out of 5
3/23/2024
Helpful and friendly interaction. He listened and solved all my questions.
Adil S.
5 out of 5
3/23/2024
Perfect

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