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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1418 reviews 60%
4 star 585 reviews 25%
3 star 60 reviews 3%
2 star 156 reviews 7%
1 star 138 reviews 6%
Review Us
Ashwin P.
5 out of 5
10/20/2019
Thanks for the awesome service!
Mehran F.
5 out of 5
10/20/2019
Thank you Mark.
Kimberly G.
5 out of 5
10/19/2019
Excellent job Malia!
Nick K.
5 out of 5
10/18/2019
Mark is extremely polite and attentive to my concerns. He always makes sure to communicate with me during the process to keep me updated on progress.
Gregory P.
5 out of 5
10/17/2019
Mark and Bogden are both excellent to work with. Very knowledgeable and helpful! Thanks, Greg Pohlmann
Amner C.
5 out of 5
10/17/2019
The whole crew at the service station was extremely nice and courteous. I did not worry one bit about the quality of performance/service my Volvo was getting.
Elizabeth A.
5 out of 5
10/16/2019
Always good service at this location .
Wayne S.
4 out of 5
10/14/2019
Malia did a good job and was able to get me back in my vehicle as promised.
Kenwood C.
5 out of 5
10/13/2019
CX 60 is driving so much better. Thanks.
Mark C.
5 out of 5
10/11/2019
Malia was outstanding. She kept me abreast on the status of my vehicle and was very responsive to my questions and concerns. I would rate her 10 on a survey.
Brad O.
5 out of 5
10/10/2019
Mark is always courteous and efficient towards his customers. Thank you Brad O
Geoffrey B.
5 out of 5
10/9/2019
Great job.well done????????
Blaine B.
5 out of 5
10/5/2019
Superior service has always been what Volvo Barrington renders and in nearly 29 years I only wrote one negative comment. Great job this time and fully satisfied. Thanks
Kim M.
5 out of 5
10/5/2019
Mark goes that extra step to make sure I have a great experience every time I get my car serviced.
Gerald G.
5 out of 5
10/3/2019
Thank you!
Gaye F.
5 out of 5
10/2/2019
I appreciate how you always are happy to accommodate my schedule and have a car ready fir me if mine will take some time to work on. Friendly and very qualified staff! Thank you Adam and Mark!
Gaye F.
5 out of 5
10/2/2019
I appreciate how you always are happy to accommodate my schedule and have a car ready fir me if mine will take some time to work on. Friendly and very qualified staff!
Pamela B.
4 out of 5
9/28/2019
Mark did a fine job, as always. He thoroughly explained what was done, as well as what was found along with solutions to what was found. We discussed the mysterious depletion of the coolant. We traded thoughts and agreed there is no logical apparent cause. We will continue to monitor. The rest of the staff was engaging and polite.
Linda C.
4 out of 5
9/27/2019
When I called to make an appointment for service, I spoke with the service manager, Bob, who suggested that the service I was calling for was secondary to a more urgently needed services. He worked with me on the charges for the additional service needed, which I appreciate very much as I am now recently retired. My service appointment was then scheduled with Mark Kuzniar who has always been wonderful to work with since I have owned my XC70. I always feel that I can trust what he says regarding the service my car needs and I am in good hands. And I was given a loaner which I very much appreciate.
Edward S.
2 out of 5
9/25/2019
Nothing against Mark, however I have had to bring my car in three times since I got it in late July. The first time was two days after it left the lot. I’ve almost been rear ended twice due to the paddle shifters not working and the auto brake engaging it self. However, Marc and the service manager are working with Volvo to ameliorate my numerous inconveniences of having to taking off work and putting miles on the car to bring it in to get fixed.

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