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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1418 reviews 60%
4 star 585 reviews 25%
3 star 60 reviews 3%
2 star 156 reviews 7%
1 star 138 reviews 6%
Review Us
Godfrey H.
4 out of 5
1/1/2021
Nicholas Colon went above and beyond to help me when visiting your dealership, very professional and well versed and knowledgeable with breaking down to me the issues with my vevhile.
Szczepan S.
2 out of 5
12/30/2020
There was no complimentary car wash as stated on internet site when we booked it.
Mark D.
1 out of 5
12/30/2020
Chaos should be the name of your lack of service From phone to in person no one had a clue
James P.
5 out of 5
12/30/2020
He was very professional
Salvador S.
5 out of 5
12/30/2020
I was updated in a timely manner about the status. The work was also professionally done.
Janice P.
5 out of 5
12/24/2020
I just had a recall done and all was great and quick.
Linda W.
1 out of 5
12/22/2020
Request follow up from Volvo Service Manager & Facility Store Manager. My service: a single oil change on 2005 Volvo Xc70. A simple request to hv an window stckr reminder & the old oil filter. When my vehicle was returned: (1) Theree was a large black shoe print stain from oil on drvr side floor mat and (2) the original oil filter was placed in a box and thrown on front seat. As you or anyone else who has performed an oil change can imagine, this left a great mess of oil spill on my leather passenger seat & personal belongings. I am upset and extremely disappointed with the quality of service from a Volvo Dealership, especially one which is as newly established as yours is. I have been informed that this store is recently operational as of 2019. I am hopeful that you will take proper action in resolute of this matter. And look forward to discussing these concerns, customer and the vehicle care while in the custody of your Service Department, Service Technician and Service Advisor. I can be reached at this number. Respectfully,
Nancy W.
5 out of 5
12/19/2020
Prompt,polite and informative
Raymond H.
1 out of 5
12/8/2020
Your prices are exorbitant. There’s a reason why I don’t allow you to work on my vehicle.
Christian L.
5 out of 5
12/8/2020
Thank you for providing excellent service and communication.
Serdar B.
5 out of 5
12/7/2020
Mark , nice guy.. supportive and helpful
Michael G.
4 out of 5
12/2/2020
Mark was phenomenal, he was very detailed in is work and explained the services appropriately.
Jorge R.
5 out of 5
11/26/2020
Mark and the Service Department team do really outstanding work.
John C.
4 out of 5
11/25/2020
Mark did an excellent job with helping us get a major issue resolved under warrenty!
Enrique G.
4 out of 5
11/25/2020
11/10
Eufemio B.
5 out of 5
11/24/2020
Working with Mark is always a pleasure. I’m very happy with the service end to end. From making the appointment to picking up my vehicle. The communication and service process is always top notch!
Elease B.
2 out of 5
11/24/2020
I noticed a scratch on my driver-side passenger door I didn’t notice until later so I’ll just take that as a loss However, it was a very great experience to work with the service guy He was so professional and very nice, I definitely will be coming back. Just next time I will do a walk around
Sarah S.
5 out of 5
11/24/2020
Thank you so much! Everything fixed and working great!!
Barrington L.
5 out of 5
11/22/2020
Exceptional work ethics, very professional, understanding, goes above and beyond
Albert S.
4 out of 5
11/22/2020
Mark (as always ) provides exemplary service. He is the reason I travel from Glenview to Barrington just for service.

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