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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1418 reviews 60%
4 star 585 reviews 25%
3 star 60 reviews 3%
2 star 156 reviews 7%
1 star 138 reviews 6%
Review Us
Wes B.
4 out of 5
8/15/2022
One more note here is I would like to say that your Dealership the whole organization seems to be very well ran. People are very willing to take a moment to answer questions and to be very helpful. I was very happy with my experience with talking to your service people and to John and your sales staff about a future purchase, thank you
Albert S.
5 out of 5
8/13/2022
Great service - attentive to details
Roberta A.
4 out of 5
8/12/2022
Mark was great. Greeted me when I arrived and showed me the new beverage machine. Had my Volvo washed when service was completed. It was a very positive experience. I will return and hope that Mark is there next time. He was perfect!
Vivek S.
5 out of 5
8/11/2022
Excellent service! Appreciate the service manager reviewing my needs and providing good recommendations.
Katherine V.
5 out of 5
8/10/2022
Mark was great to work with! I will definitely be back for all future services and needs!
Cara R.
4 out of 5
8/10/2022
Mark and Patrick (Parts) were fantastic at helping us get a trailer hitch, wiring, and bumper adapted, and also a 70k service. Fabulous service, attitude, and friendliness—better service than we ever got from selling dealer.
Cynthia S.
5 out of 5
8/10/2022
Great service
Aixuan H.
4 out of 5
8/10/2022
Efficient. Personable
Jay K.
4 out of 5
8/9/2022
Keyshaun has delivered 100% to my satisfaction. I was very confused at the initial repair observations, but he took great pains to clarify all my questions and delivered at the end of the day as promised. I will gladly return to him for future repairs.
Lia D.
5 out of 5
8/8/2022
Keyshaun did a nice job! Thanks.
Vinicius D.
4 out of 5
8/8/2022
Mark had a lot of attention on all my questions and were able to help me with everything.
Ryan B.
5 out of 5
8/8/2022
Marc was the best. Very helpful and professional.
Thomas C.
4 out of 5
8/7/2022
Mark was amazing. I arrived without an appointment because of a persistent warning message. Mark was very welcoming and very honest about how long it might possibly take. I felt very comfortable and trusted that he would do his best to help me. It turned out very well - the repair was made within the time Mark predicted. I was exceptionally pleased with his service and I am considering moving my service business to McGrath from Fields even thought McGrath is further from my home. Highest grades for Mark.
Julia K.
4 out of 5
8/6/2022
Mark was helpful and explained some specific workings of my vehicle I was unsure of. I appreciated that.
Bryan M.
5 out of 5
8/6/2022
Mark Is an excellent representative for your company . He is a listener and problem solver , and I appreciate his help.
Jerry P.
5 out of 5
8/6/2022
Great service
Gerald J.
4 out of 5
8/5/2022
Mark took excellent care of me, and helped get my windshield fixed with no hassle!
August F.
3 out of 5
8/5/2022
No. Bought a used vehicle in December 2021. Within a month / week I was back twice and had to have a Turbo and Catalytic converter installed. In less than 8 months the Catalytic converter is triggering engine light to go on. Mechanic unsure if it is sensors or have to installed another Catalytic converter. In short the issue is unresolved and estimate is over $4k? Should the dealer challenge the part installed in less than 9 months as being defective?
David D.
5 out of 5
8/5/2022
Excellent service
Joseph S.
5 out of 5
8/4/2022
Excellent service as always.

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