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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1418 reviews 60%
4 star 585 reviews 25%
3 star 60 reviews 3%
2 star 156 reviews 7%
1 star 138 reviews 6%
Review Us
Elaine B.
5 out of 5
3/21/2018
Mark was extremely helpful in suggesting the most cost effective solution to my problem. He was knowledgeable, courteous and efficient. Thanks Mark.
Michael I.
5 out of 5
3/20/2018
Prompt and courteous service!
Roberta H.
5 out of 5
3/17/2018
The crew at Barrington Volvo continue to service me with respect and Good work.
Troy G.
5 out of 5
3/16/2018
Mark kept me informed and was responsive. Excellent experience!
Deanna G.
5 out of 5
3/16/2018
Thanks for getting to it on an emergency basis!
Myra V.
5 out of 5
3/15/2018
He takes good care of his customers. very much appreciated
Catherine D.
4 out of 5
3/15/2018
Mark, Patrick, Franz and the mechanic who helped mark with my car are wonderful!
Robert K.
5 out of 5
3/11/2018
Mark was great
Denise J.
5 out of 5
3/11/2018
Excellent service.
Barbara S.
5 out of 5
3/10/2018
Always a pleasure to take my car in for service with McGrath of Barrington
William L.
4 out of 5
3/9/2018
We couldn't be happier with the service we've received from Patrick, Mark, and all the folks in the service department of McGrath Volvo Cars Barrington. And this is why we will continue coming back!!
Brandon S.
5 out of 5
3/8/2018
Fast, Professional, and Honest. Will recommend to friends and family.
Violette S.
4 out of 5
3/8/2018
Patrick did an excellent job of explaining everything (from costs to the work that needed to be done), and he was very polite and professional. I let him know that I was very pleased with the work that had been done, and he said he would pass it along to the people who did it.
Doug M.
5 out of 5
3/8/2018
Excellent service!
Reid L.
5 out of 5
3/6/2018
Mark has always treated us so well; we trust him completely, are consistently pleased with his work, and have the utmost faith in him. Jan and Reid L
Marilyn P.
4 out of 5
3/6/2018
Patrick very helpful but it seemed like forever to change two lightbulbs + drain coolant
Carolyn M.
5 out of 5
3/6/2018
Job well done! Thank you
Seth S.
5 out of 5
3/4/2018
Mark is great with customer service. His attention to detail is appreciated.
Thomas R.
1 out of 5
3/3/2018
I was told to plan for an hour for the 10k service. No loaner would be given out. I arrived at 10am for appt. car was not worked on immediately. It was 2 hours before car was ready. My time is valuable. Either give out a loaner or make the appointment at the right time that will ensure 1 hour delivery. Car did not get washed because only one washer was there. I was told to come back for a wash but to allow an hour. Really.. just give out a loaner and get it done right the first time. Now what should have been a 1 hour appt will be 3 or more.
Greg N.
1 out of 5
3/1/2018
Climate control issue was found to be “working properly”, and I was charged $155 to be told so. I had a $20 off coupon I intended to use for the service visit and was told by the cashier she could not accept it.

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