Service Center

Real Reviews From Verified Customers

Jameson B.
5 out of 5
5/1/2018
Very positive experience. Thanks.
Chandrakant P.
5 out of 5
4/29/2018
Mark was awesome!!! Great customer service. This is were I will get my services done. Thank you Mark for taking care of my xc90
Joshua F.
4 out of 5
4/27/2018
Mark, Bogdan, and Andrew went above and beyond for me. From the moment I got there 2 days early and an hour before shop even opened I was assisted. Bogdan made sure I had a loaner so I could get to work when I dropped off my S40. Throughout the day getting text updates from Bogdan and phone calls from Mark letting me know how the car was coming and the eta was above and beyond. Of course I couldn’t forget about the Technician! Andrew did a great job answering any questions and concerns I had, because I’m picky like that. Assured me that my S40 was all set to go and things were back in perfect shape. Of course when I picked up the car I received it in better shape than I left it. Exterior had been cleaned and interior was vacuumed. You guys truly went above and beyond to get my car done in one day, considering I showed up 2 days early. You have my loyalty and I will be coming back for my next service or crazy project of parts! Thank you Mark, Bogdan and Andrew!
Glenn C.
5 out of 5
4/26/2018
Thank you for your service.
Matthew S.
5 out of 5
4/23/2018
Mark was very helpful and professional. Great experience.
Chris N.
5 out of 5
4/22/2018
It is always a good experience with Mark's department!
Lisa H.
5 out of 5
4/20/2018
Mark has always taken great care of my cars.
Arthur S.
3 out of 5
4/19/2018
Repair was well done but the cupon promised a 10% discount but all I was given was a small discount on a portion of the bill. I do not feel that that was kosher
Alfonso S.
5 out of 5
4/16/2018
All my questions and concerns were clarified on a timely manner
Joanne S.
5 out of 5
4/15/2018
Great service...car ready as promised...very helpful and friendly. Thx
Susan K.
4 out of 5
4/15/2018
I have always been extremely satisfied with service at McGrath Volvo Cars Barrington. Mark Kuzniar has taken care of my cars for several years and I know I can always count on him to be especially mindful of my pre-travel check ups as well as routine maintenance.
Anne F.
2 out of 5
4/13/2018
I feel like although I was given a “reduced price” it was nonsense. I thought McGrath was different but you’re not. If I go to the McGrath Audi 4 mins away from my house I wait 2+hr for an oil change bc of parts. When i came in yesterday the man at the counter was nice but others there were offered drinks etc. I was told I needed back brakes replaced 6 months after buying the car and driving less than 5,000 miles. The salesman told me I got a good deal on the car so it is what it is. Same old used car salesman ****. McGrath is just s shady as the rest. I will never go to Barrington again, EVER I will go to the Audi where I was treated poorly only for convienience and free oil changes until they start their **** too. With this many dealerships I’m surprised at the fact you aren’t treating customers better. My car was used and not $60,000 but I paid over $24,0000 for it and replaced the brakes after 6 months after specifically asking about them. I also was asked to write a google review that i wish i could retract. Then called again bc i left off the salesman’s last name. Nothing but disappointment. Telling me i got a great deal on a car does not mean it’s ok to have to replace brakes that soon new or used. I am so sorry I purchased this car from McGrath.
Edward W.
5 out of 5
4/5/2018
Treated awesome! Great customer service!
Jenna B.
5 out of 5
4/4/2018
Patrick was very informative and kept me up dated throughout the day on the status of the vehicle.
Gregory A.
5 out of 5
4/4/2018
Totally customer focused. Thank you!
Reid L.
5 out of 5
4/3/2018
As always,Mark was considerate, informative, concerned. We have complete faith in him.
Anthony T.
5 out of 5
3/31/2018
Ok
Andy M.
5 out of 5
3/30/2018
Great service department.Mark Kuzniar was very helpful,knowledgeable and professional.
Edward G.
5 out of 5
3/24/2018
The service was good and associates friendly. Reasonable prices and no surprises.
William H.
3 out of 5
3/23/2018
A LITTLE SLOW BUT GOOD JOB....WELL DONE

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