Mike is very professional and has great communication
They wee so courteous And so happy to work on my car. My girlfriend went to another Honda Dealership and was not as happy as I was with the repair and the results I highly recommend the Honda on Collabra and will send all my friends their outstanding performance
Just waiting for David Collins to contact Jared Peña or Deborah on a tire that was ordered last week. ****-****-xxxx.
Thank you
As usual the service was outstanding. I may have purchase my van from Gunn but I am totally Hill Honda now!!!
Michael Hampton
Michael and everyone else I crossed paths with were smiling, friendly, and offered to help. I was very impressed! Thank you!
David was great. Great service....
Cody is a great guy. Kept me well informed along the way. Somebody give that guy a raise!
Aaron was very nice and attentive. He did a great job to get me in and out quickly.
Michelle was very professional.
My appointment was at 9:30. He didn’t meet with me until 9:40. He insulted me by saying my window problem was probably because I had activated the child lock. I explained that I had checked that and that one of the back windows worked. He smugly tried to show me I was wrong. He found out I was not wrong. He then asked if the work could not be completed that day if he could keep the car overnight. I told him that I needed the car by late the next morning or very early in the afternoon. I heard nothing for the rest of the day. The next morning he did not answer my calls. He finally texted me saying that my car would not be ready that day. I already was on my way to pick up the car. No diagnostics had been run. Only the air conditioning had been recharged. Even the oil had not been changed. I took my car. My time had not been respected. I was completely dissatisfied.
When I got there I was told it would be 40-45 min for quick service. It turned to over an hour and a half. Not once did an employee proactively let me know. Even after I asked and let the manager know I needed to go due to work there was no rush. Ended up having to leave without wash/vacuum and that was already double time time I was quoted upon arrival. I will it return to Hill Country Honda.
Always great service and offers timely mechanical essentials to keep my Honda Pilot riding safe.
My hood was raised and damaged after receiving service for an oil change and tire rotation. My car is on the old side and so I believe it was treated roughly and I was in fact quite quite irritated that my car was being returned to be in worse condition. Yeah I got offered free body work to fix it but I don’t believe it should’ve been damaged to begin with. This location won’t be getting my business again.
It is Saturday, I just got my Acura TL back from service and took it directly home and parked in my garage, just took it out today Sat to drive for 1st time since repair and noticed dashboard is cracked on passenger side!???
Car is normally garaged when at home and I always use a sun visor when parked while being used. Please call me to discuss. Peter T
David went above and beyond to ensure that my vehicle was serviced to my satisfaction. You now have a loyal customer who will spread the word.
Very professional and quick service.
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