Max is a top notch service advisor.
Anthony always great with getting the job done quickly and efficiently. Appreciate the professional high quality service!
Awesome service. Love the video. ????????????
I really liked the video update I got via text message about what was going on with the service and what was recommended in the future.
Max rocks! Great customer service as always!
I was impressed how fast the car got serviced; I thought the service video was cool and informative; anMax makes me feel like I am a person, not simply another customer.
Max excels at customer service. It would actually be hard to go to a different dealership now because of the trust that I have for Max. I know it’s gonna be fair and done right
Compassionate, professional, and always provide great service.
So glad Anthony is back! He goes above and beyond and makes an effort to provide outstanding customer service!
I recently visited the service department, due to engine problems. Max Hackedorn, who was my service advisor, went above and beyond when it came to getting my car repaired under the extended warranty plan I purchased, when I bought the car. After being told 4 times by the insurance company to take apart something that could literally not be taken apart to prove that it was malfunctioned, he was able to get them to understand that it was a problem that would fall under my warranty. This ended up saving me $1,900 in out of pocket repairs. Max was always in communication with us and got us back into a working car in a few days. I will definitely be returning to this service department for all of my future car needs. Max was fantastic and Mazda is lucky to have him!!
Great work. Thank you for being fast, courteous, and professional.
Very professional and awesome customer service
I like how Anthony gives you the facts and let’s you decide what to do with those facts, not pushy at all. I appreciate that.
I think you guys will make more money with the video service. Good stuff. Nice to see exactly what is wrong and what shape it’s in as opposed to just being told verbally.
Exceptional service and virtuous treatment.
Max is honest & straight forward.
Your blessed to have him working for your company.
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