Laura was very helpful and kept me informed throughout
Laura was the best. Very professional. Communicated everything I needed to know and understand.
Brought my sons 2015 keep Cherokee sport in to get a back up sensor installed. After two days I received a call that it was done. I got dropped off at the dealership to pay and pick it up. As I was driving out of the dealer lot I realized the sensor sound was activated each time I depressed the brake. This happened the entire way home. Once home I put the car in reverse to see if the sensor at least worked. It didn’t. Called Laura my advisor and door her the problem. I also said I was mad that it wasn’t driven to test the sensor before I was called. Got another ride to drop it off and then pick it up 2 days later. I asked that the mechanic drive the car before calling me to tell me it was ready. Once I picked it up I found it that the sensor was not going if when I depressed the brake like before. I put the car in reverse to check the sensor. It only activates when I’m within 2 feet of an obstacle. This was a horrible experience both on the jeep product sensor and the service experience. I hope I don’t need to go back for anything in the future.
Gil is friendly and professional and I appreciate the excellent service.
Very easy and exceeded my expectations!
Laura was able to make a last minute appointment for a check engine light. I was in and out in under 2 hours for a software update.
Thanks!
The service was great but in the past few year service itself has went up expeditiously. Customers dont even get a complementary carwash, vacuum, or a window cleaning. One would figure with service charge so high dealership can provide one.
We were very pleased with the care we received through Laura and will certainly use her services in the future. Thank you.
Excellent service and attentiveness to my needs.
Thank you for the great service!
Nice facility. Laura was very helpful and knowledge
Awesome customer relation and assistance working with Anthony
Thank you for the above and beyond assist to make this necessary maintenance so smooth and easy.
Gilbert was up front, knowledgeable and candid about my older Jeep. I feel good about the work I ended up having done, as I am now confident that I have a car in great shape. Thank you, Gil and Bob Baker Jeep!
There's a reason why I keep coming back, the service. Plus, I bought it there... But the people are super nice and the water is perfectly chilled in the lounge. Today they were watching deadliest catch. Amazing!!
In and out in less then want was expected.
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