Erik was friendly, prompt,competent, articulate, good listener, made me feel at ease and taken care of... well done...
Tanner was very honest and helpful. A very positive first experience at your dealer!
Spent $600 and my check engine light is still on
Zach did his best to take care of me and my car. I appreciated him very much.
Julian was very professional and he kept me informed every step of the way. Thank Julian for your kindness and professionalism.
BRENDEN WAS VERY HELPFUL. I APPRECIATE HIS KINDNESS
My experience with Bob Barker VW since moving to San Diego County a year ago has always been positive. The staff are very pleasant and accommodating as well as showing concern for my satisfaction. Thank you and Happy New Year!
Tanner was super prompt and responsive! Thank you so much. We couldn’t be happier with the level of customer service/care we received!
I prefer to work with Julian, he has always given me great service there and no surprises. He is great.
Zack did an outstanding job on our 2012 Subaru outback we can’t say enough about Subaru of Carlsbad and will continue to do our services in the future
Erik was so great. When he saw that there was a discrepancy with the air in my tires (I told him the measurements you guys gave me were wrong as two of the tires are new), he double checked to make sure I was good to go. He was friendly and efficient.
Tanner was very helpful and took very good care of my car. Appreciate his patience and hard work.
Excellent service as always
Keep commitments to communicate. When parts which are supposed to be shipped overnight do NOT arrive the next morning, tell me service will be delayed. Don't wait until 3:20pm to call me after having ignore 3 text requests for status.
Colton handled the service visit (scheduled by appointment) quickly and professionally. Very pleased with the service.
Even though it is a long trip from Alpine, I come to you because Julian takes such good care of me! He is an awesome employee!
Once at the dealership the experience was very good, however the initial phone conversation was extremely unprofessional & definitely did not make me feel like a valued customer.
Courteous, professional. Checked in at 7:30 was driving out just after 8:30
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