Service Center

Real Reviews From Verified Customers

Robert M.
5 out of 5
2/28/2021
Julian was professional as always and went above and beyond what is expected. It's great to be able to have someone like him representing a company.
Jacqueline B.
5 out of 5
2/28/2021
Erik was professional, courteous and thorough. Ten thumbs up
Harold S.
5 out of 5
2/27/2021
Very good. Very fast.
Leo G.
5 out of 5
2/27/2021
Zach as always provided outstanding service - he makes bringing a car in for service a pleasure instead of the drudgery it could be.
Thomas R.
5 out of 5
2/27/2021
Zach was very helpful. He is knowledgeable, friendly, and patient in answering all my questions. I look forward to having him as my service advisor on future visits.
Elke E.
5 out of 5
2/27/2021
Erik was great! Friendly and communicated well. Thanks
Dian C.
4 out of 5
2/27/2021
Tanner was very thorough in obtaining information to diagnose and repair the problem. He took the time to do diagnostic testing rather send me home without correcting the problem (as was done with my previous visit for the same issue). He provided informative updates regarding repair progress. Thank you Tanner!
Rodger L.
5 out of 5
2/27/2021
Colton was excellent!! He is an asset to Bob Baker Suburu!
Ann C.
5 out of 5
2/27/2021
Julian listened to all of my concerns and answered my questions. He's the best! Ann
Lynda L.
5 out of 5
2/26/2021
Erik was very professional, pleasant and very helpful with every question I had for him. I would definitely ask for him next time.
Larry C.
4 out of 5
2/26/2021
Erik Lopez was great! Personal, helpful and responsive. ??????????
Marina H.
5 out of 5
2/26/2021
Great customer service. The service was speedy and excellent customer service.
William S.
4 out of 5
2/26/2021
Well I feel like the team at VW want the best for my car . and for the first time in my life I am not afraid of a dealership .
George C.
4 out of 5
2/26/2021
I’d like to also commend the salesperson who closed the deal. Yuri I think. No BS is appreciated.
Jean D.
1 out of 5
2/26/2021
I drove a few blocks tonight with no headlights. I keep them on the auto setting. So apparently they were turned off during service. No big deal, but a heads-up about them being off would have saved me a scare. Thanks
Pierre B.
5 out of 5
2/26/2021
You were very customer service oriented and honored they unique warranty situation.????????
Jaewon C.
5 out of 5
2/26/2021
I really appreciate Joseph. He presented excellent customer service.
Darin K.
5 out of 5
2/26/2021
Great job Zachary
Suzanne P.
4 out of 5
2/26/2021
Zack went above and beyond to help us with servicing our car. He explained things and was patient with our questions.
Walter W.
4 out of 5
2/26/2021
Zack is great.

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