Bobby was friendly and communicated well. Thank you!
You guys are always very helpful, courteous and professional. I'm glad I got my Suburu there!
Terry B
Friendly nice patient Explain the service
Julian Perez is absolutely outstanding!
Bobby is always very nice and accommodating. He communicates very well.
Zachary is a tremendous service advisor. Very happy with everything.
My car was clean and drove like new after the 30,000 mile service.
Great service. Friendly, efficient, and good communication.
Zach is so great! He always communicates every step of the way and I always know he’s going to take care of me.
The manager on duty Saturday failed to ensure that all checks were done to the car which prevented us from taking the car home on Saturday. Instead, we had to make accommodations (we live in Chula Vista) to pick up the car on Monday evening, the sales rep said our car would have an 8 hour treatment done so we did not have to go back. However when we picked up the car, the treatment was not done. Finally, we drive off the lot only to realize that our first stop is the gas station as the gas light turned on before we got home. We are very disappointed with our overall experience.
Just met Julian & will probably b r go to svs advisor????????
As usual Julian gave us superior service by squeezing us in for an oil change on short notice.
Bobby was very professional and thorough
Zach was great, they didn't wash the car though.
Everything went smoothly, very satisfied.
Awesome, Pleasant Service ! Thank You !
JP was great as a service advisor. Kept me up to date and got my issue handled quickly. However, once again I got my car back and the person who washed my car did a HORRIBLE job cleaning my wheels.
When one of my wheels had been damaged previously I was quoted for a replacement at over $1k/wheel. When brake dust gets wet from washing and not completely removed it gets baked on from sitting in the sun: potentially ruining the appearance of my launch edition STi. I find this unacceptable and have complained many times about this very issue only to find it reoccurring each time I visit your dealership.
Thank you for great service today.
JP will go the extra mile to provide outstanding service I trust him completely with my vehicle.
Julian Perez was great. Very helpful. Thanks. Todd
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