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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5967 reviews 67%
4 star 2145 reviews 24%
3 star 176 reviews 2%
2 star 311 reviews 3%
1 star 305 reviews 3%
Review Us
Amy L.
4 out of 5
12/7/2018
Except for the ordering of the wrong part. Julian was VERY nice and took great care. Special thank you to him
Bill G.
5 out of 5
12/7/2018
Julian was awesome.
John W.
5 out of 5
12/7/2018
My service advisor was the best!!!!!
Richard Z.
4 out of 5
12/6/2018
Julian again went above and beyond by squeezing our car in to install a part that arrived the same day. He is extremely service oriented. The reason we keep coming back to Bob Baker Service.
Tim C.
4 out of 5
12/6/2018
Very helpful, professional and a good attitude.
Amy H.
5 out of 5
12/6/2018
Chad Ackerman was very polite and courteous. He told me my car would be done in 2 hours and it was done much sooner! I had a great experience at the service department today. Thank you.
Audra M.
5 out of 5
12/6/2018
Thank you Carlos I’m service for helping with my 20,000 service. He was so thoughtful and very courtesy of my time!
Marco W.
5 out of 5
12/6/2018
Julian was very helpful, informative, and professional. I've never been disappointed by the care of my Subaru with the Bob Baker staff. Thank you to all for all that you do.
Kaiti J.
5 out of 5
12/6/2018
Great communication about the plan! Thank you!
Dennis G.
5 out of 5
12/6/2018
Great service Thanks
Don S.
4 out of 5
12/5/2018
Zach is simply fantastic. He is a true professional. I only deal with Zach, because I know he will get it done. He is the reason why we have bought two Subarus from you and that we bring our cars to you to get them serviced. He an A+ person. Dr. Don S
Cynthia R.
3 out of 5
12/5/2018
Julian left before I could get a shuttle back to dealership because it was late but a friend gave me a ride the next day. I’m so happy B&D auto diagnosed the transmission leak before engine was ruined!
Joanne M.
4 out of 5
12/5/2018
The service department was really busy today and I had an extra long wait to have my car diagnosed and then worked on, but Joseph Phillips understood my frustration and did the best he could.
Eder R.
5 out of 5
12/5/2018
Excellent service
Deborah P.
3 out of 5
12/5/2018
Satisfied with the experience. Not satisfied with the outcome. But Carlos is not at fault that the part is out of stock and will take an excessive amount of time to arrive.
Sharon K.
5 out of 5
12/5/2018
Subaru has the friendliest employees. Will is always communicative and a joy!
Dave Y.
5 out of 5
12/4/2018
Always a pleasure
Colleen W.
5 out of 5
12/4/2018
Bobby was great!
John S.
4 out of 5
12/4/2018
Fine young man.
Diane L.
5 out of 5
12/2/2018
Everything good.

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