Excellent service!! Julian always explains thoroughly what needs to be done to my vehicle and keeps me updated about everything while my vehicle is being serviced. Very professional and thorough. Always ask for him when I go to this dealership for service. Very happy.
Great service and communication.
Excellent work, over-the-top customer relations. Julian really went the extra mile to make sure my issues were resolved!
Definitely a wonderful experience
Tanner was great. We had a little hiccup with my tire pressure sensor upon pickup but he made Aire it was resolved and under the estimated time. This has been my best experience from any Subaru dealership in San Diego by far.
Thanks Darius you were very helpful.
Bobby is fantastic! Let me know how to take care of the rat problem I am having. Great service.
The car charger doesn't charge our phones
I have a Subaru Outback that is less than 5 years old with a defective stereo unit that MANY consumers have gotten replaced for free from Subaru. It’s not hard to google and see how many people have had issues with this unit and had it replaced by Subaru for free. Why should I pay $800 for a defective stereo system Subaru put in the car? I expected more from Subaru. Very disappointed. I won’t be coming back. Your representatives solution for me was to go out and replace it with a custom stereo unit. Subaru has gotten cheap and can’t even stand by their product when it’s defective. Sticking with Toyota from now on!
Zach is always great.
He has a very good knowledge of Subaru’s, and he has a great attitude when it comes to help and give you the right advice.
A pleasure to deal with a guy like him.
Tanner took excellent care of my needs. Thanks.
I lost a little trust in the service department when they completed the multi-service multi-point check on my vehicle and it didn't jive with what was actually happening. I had installed within the past 3 weeks new cabin filter and new engine filter and they were both said to be needing service. I demonstrated to Eric my service tech if the filter was indeed brand new. He did take the issue to the service manager for correction.
Been going to Bob Baker VW for 3+ years as my nearest VW shop from my duty station at Camp Pendleton. I've been treated with nothing but courteousy and professionalism from Bobby. Always thoughtful and straight no nonsense honesty type of guy which I appreciate greatly in this business. Highly recommended. Thanks as always.
Tanner was professional, knowledgeable and friendly. He is an asset to your team.
Great service experience. I’ll be back!!!
Julian was extremely helpful, accommodating and sensitive to my issues.
This young man was excellent at giving us an estimate, and explained the repairs needed and the appropriate time for the pairs.
JP is awesome and he deserves a raise or big homie. I said no because I’ve had ongoing issues and have to keep coming back lately for further work.
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