Service Center

Real Reviews From Verified Customers

Robert K.
1 out of 5
12/13/2019
The mechanic tried to adjust our headlights but the driver's side headlight is now way higher than the passenger's side headlight. Same is true of the "daylight" headlights.
Karen J.
5 out of 5
12/13/2019
JP is always so helpful and cheerful.
Elizabeth K.
5 out of 5
12/13/2019
I was promptly and courteously served. Thank you very much.
Donald M.
4 out of 5
12/13/2019
Darius did an outstanding job from the time I drove up until my departure. He is a credit to your organization!
Steven L.
4 out of 5
12/13/2019
All good, but car was NOT washed after. That was surprising.
Heather P.
4 out of 5
12/13/2019
Will did a good job completing the repairs or concerns I had. I would have appreciated a follow up call after exceeding the minimum waiting time of two hours. Instead I called after waiting four hours. Thank you.
Susan W.
5 out of 5
12/13/2019
Always answers my questions. Julian is a sweetheart
Raja K.
5 out of 5
12/13/2019
Went the extra mile to get me a shuttle back to the service center. Thank you
Ruvid C.
5 out of 5
12/13/2019
Great experience
Michelle B.
4 out of 5
12/13/2019
Service was speedy and efficient. William was great! Everyone there was so great. I had my 3 year old grandson with me and several different staff went above and beyond to help keep him happy, with a toy vw, candy cane, crayons and coloring, and interacting with us. I was very impressed by the effort everyone made to make us feel welcome. I will definitely be returning for all future service needs!
Julieta T.
5 out of 5
12/13/2019
Bobby Reynolds customer service and attention to detail are excellent. He did everything possible to accommodate the service time to my schedule, arranged for a driver to pick me up , and was extremely respectful. Overall, A pleasure to work with him. Thank you! And Merry Christmas Bobby.
Annedore S.
5 out of 5
12/13/2019
Bobby is always very efficient, helpful, friendly and just the nicest guy! We have known him now for several years and he provides the same excellent service every time !
Windie L.
5 out of 5
12/13/2019
Julian was professional, easy to talk with and he answered all my questions. He was attentive and made sure I was taken care of. Great customer service!!!
Lisa S.
4 out of 5
12/13/2019
Bob Baker Subaru never disappoints. The customer service is excellent, I can get an appointment quickly, so far my car has been done earlier than stated. I’m not a mechanic, so I can only assume the work is excellent, but my car runs great! I recommend to anyone looking for a new vehicle
Elizabeth R.
5 out of 5
12/13/2019
He was very cordial, helpful, a great employee!!!
Karrie M.
5 out of 5
12/13/2019
Julian was polite and helpful
Patrica C.
2 out of 5
12/12/2019
I was there over 4 hours. Too long.
David P.
4 out of 5
12/12/2019
Will was great. I was in an out in about 10 minutes.
Landon S.
4 out of 5
12/12/2019
Will went above and beyond making it right for me when I needed a larger car from compact when my Atlas had to stay in the shop and a rental car was required. I have twins in car seats and a compact couldn’t fit the stroller and the 2 car seats and he made sure that it was handled with the rental car company. His service and commitment is appreciated and what keeps bringing me back!
Cary C.
4 out of 5
12/12/2019
Bobby is awesome! Ran out of loaner cars and went the extra mile to get us a rental car...... above and beyond! Thanks!

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