Service Center

Real Reviews From Verified Customers

Joseph C.
5 out of 5
1/14/2020
Great team work
Danielle R.
5 out of 5
1/14/2020
Thanks for making the drop off and pick up so easy and efficient
Holly G.
5 out of 5
1/14/2020
Zach my contact today was wonderful. He explained everything and put me at ease.
Robert P.
5 out of 5
1/14/2020
Did a great job even got the sap off my car with the car wash.
Taryn N.
5 out of 5
1/14/2020
He was very kind and polite and got me seen and my car serviced faster than expected. He informed about everything that was going on with the recall and answered my questions I had. I hope the next time I’m in he will be the person handling my car!
Mary M.
5 out of 5
1/14/2020
Everything was explained well & the tine for completion was less than I expected. This was a no charge recall & I was treated with full respect as the other customers. Excellent level of professionalism.
Kathleen C.
4 out of 5
1/14/2020
Brenden was very nice The alarm installation was done quickly and they washed my car too Brenden took the time to try and help me with my iPhone/car set up too. Great that I can count on the service dept here! 5 stars
Matt P.
5 out of 5
1/13/2020
He's always very professional, and does a stellar job of managing my expectations. I appreciate the care and attention that both he, and Cole Freeman, give to me an my two Subarus. I am always quick to recommend Bob Baker Subaru , when and where I can.
Melissa H.
4 out of 5
1/13/2020
Bobby's great; don't let him go! :)
Esther R.
5 out of 5
1/13/2020
Good services thanks for wash my car
Clyde G.
5 out of 5
1/12/2020
Great service...will use your service center sgain
Alfredo R.
5 out of 5
1/12/2020
Will is definitely a pro and knowledgeable. Super customer service and detail oriented. He made recommendations and I will be back next month to follow through.
Rory G.
4 out of 5
1/12/2020
Tanner has always gone out of his way to ensure all my issues are resolved. He is always friendly & professional.
Denise M.
5 out of 5
1/12/2020
Great experience
Eduardo C.
4 out of 5
1/12/2020
My family and I are very blessed to have the opportunity to come over to Subaru Carlsbad, Julian along with the entire team at Carlsbad have been extremely professional, kind , respectful and super tenacious in regards to wanting to make sure the client really understands what service is recommended and why , Julian’s attention to detail is unstoppable he is one of the most professional service advisors I have ever worked with. It is because of Julians professionalism that my next new car will possibly be a next gen wrx only as a result of your service team and mechanics. I own 5 different cars and I love purchasing car. We have Lexus, Porsche , Honda , Subi, and a ford. And counting, once again thank you, Ed Cardenas
Jose G.
5 out of 5
1/12/2020
Outstanding service,friendliest personnel. Thank you very much
Skye S.
5 out of 5
1/12/2020
I really appreciated Julian’s positive attitude.
Eric J.
4 out of 5
1/12/2020
Completed in a timely manor. Need to update your waiting room
Luke L.
5 out of 5
1/12/2020
Very professional and knowledgeable about the service center. I will definitely be coming back.
Daniel B.
4 out of 5
1/12/2020
Dead battery solved... thank you ??

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