He took good care of me and my vehicle.
Quick, prompt, & informative help. Was my first time getting my car serviced in the Carlsbad dealership and I do plan on bringing it back again.
Joseph Phillips is a dynamo of positive energy! I loved the way he greeted me, made me feel welcome and figured out everything I needed to get my Subaru recall repairs done today.
Thank you!
Zach, as always goes above and beyond. He is knowledgeable, helpful, and always makes my experience at Subaru stress free.
Everything I needed done on my car was done fine, I have no complaints there. I was told the recall service being done would take an hour and told the service provider I would be waiting in the waiting area. Almost 2 hours into the service I finally asked about my car and he told me they were just driving and checking to make sure it was good to go, 30 minutes more it was finally done. I was told it took an hour and 15 minutes more than original quoted because the computer froze during the service. I understand things like this happen I just wish I would have been kept updated.
Zach was super friendly and helpful. Awesome guy and made the process smooth.
Every time I go to get my car serviced, Zach always seems to know exactly what to say and do. I am once again a happy customer. 10/10
Erik did an exceptional job
Straight forward and very helpful!
After taking the day off of work, and then being asked by Volkswagen to our for my own rental car when the work being done was a Volkswagen caused issue, I showed up to get my vehicle only to find they didn’t double check their work and the sensor was still broken. This was only met with more waiting and no response to my having to pay for a rental car or the inconvenience of discovering their oversight.
Colton kept me informed of the status and what was needed for my service. Also once it was complete it really was and was waiting.
Very quick. Staff is always nice.
Thank you for fixing my car!
Brenden was very helpful.
Easy to make appointment, work done well and pickup was efficient.
Couldn’t have been a more pleasant experience. Thank you.
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