Great service and people as always. This isn’t the closest Subaru to me, I drive the extra distance because it is always a better experience.
Thanks everything was perfect Zachary did an excellent job.
A little longer than I expected
Tanner gave exceptional service. He was patient & listened carefully about my concerns with way my Outback drives. (It doesn’t feel tight when I steered my car. I was use to my previous car, a Volvo sedan & previous to that, a Volvo SUV. Neither were all-wheel drive). So he explained (briefly) that AWD has a different feel with all 4 tires pulling at the same time. My Outback felt much better this time after it’s servicing at 7K miles. I will ask for him the next time my car is serviced!! I like His detailed explanation, which I could understand! Mary Pat Downey
Just wasted my whole day just to not be able to fix my 02 sensor high voltage and pretty much do nothing with my car . Tanner was awesome but the mechanics there like to waste time
Tanner kept me updated on my car service and repair. He readily provided a loaner vehicle and was courteous and friendly.
When I got home, I read the paperwork. It stated there was an oil leak . I am disappointed that I didn’t receive a call while my car was in your shop for 4 days. I would have paid for you to resolve this. When I picked up my car, there was no mention of the oil leak from the attendant.
For your records, my husband, Orville, died . I explained this twice to the attendants while dropping off and picking up my car. I completed the title change, it is in my name: Maureen SheaWeston.
Excellent, timely service. Thank you
Every thing took longer than expected:
1) waited about 15 minutes until advisor was available to check me in.
2) waited 2 hours for the key programming. Estimate was 1 hour.
I feel I wasted at least 1 hour there.
But advisor was friendly and helpful.
Great job keep up the good work
A very good salesman and representative for Bob Baker. Zach and Tanner are a pleasure to work with.
The staff and service was exemplary. I appreciate the time they took to work with me and on my vehicle. The only reason I am unsatisfied is they were unable to resolve my problem. We will work on it again at another time.
JP is always a professional and I have trust that my car is in good hands. I brought it my car earlier than my appointment and he managed to find time to have everything corrected.
Quick and courteous service
Great experience overall
Thank you
Julian is THE reason I bring my car to Bob Baker. He’s a complete professional and a priceless asset for your business. He communicates with integrity.
Everyone was gracious and helpful. The service was quick and appears thorough.Thsnk you
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