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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5967 reviews 67%
4 star 2145 reviews 24%
3 star 176 reviews 2%
2 star 311 reviews 3%
1 star 305 reviews 3%
Review Us
Susan S.
5 out of 5
11/19/2021
Julian is the real deal . - definitely a role model for “customer svs”
Cheryl Z.
5 out of 5
11/19/2021
Eric was great!
Sandra R.
2 out of 5
11/18/2021
Cost was way to high.
Kristin W.
5 out of 5
11/18/2021
It’s always a pleasure taking my Subaru in for service at Bob Baker. Zach was extremely helpful and knowledgeable. He took the time to listen to my concerns and offered thoughtful insight. I will continue to have my car serviced at Bob Baker. Thanks!
Randy W.
5 out of 5
11/18/2021
Excellent service & timely
Nick P.
5 out of 5
11/18/2021
Good service and quick! Thanks.
William G.
5 out of 5
11/18/2021
Very courteous and thorough.
Gretchen M.
5 out of 5
11/18/2021
Julian is my go to. He is always on top of my service needs. He keeps up on what has been done and what is necessary and recommended for the service. I trust his recommendations implicitly. It is such a comfort to know he keeps my car in excellent condition and is looking out for my best interest. Thank you Julian!!!
Cari C.
5 out of 5
11/18/2021
Zack is a doll. Super nice and positive. thank you for making that so easy breezy.
Jessica G.
5 out of 5
11/18/2021
Erik was really helpful and having a loaner car helped with getting to work.
Carlos O.
5 out of 5
11/17/2021
Friendly service.
Alex C.
5 out of 5
11/17/2021
As always, Tanner is the man. He took care of my Subie and made the whole process painless! Tanner and everyone at BB Subaru are always so friendly and professional. Thanks y'all for your great work.
Phillip L.
5 out of 5
11/17/2021
Julian Perez as always was so helpful and professional. We trust his professional opinion. His knowledge of my vehicle is impressive. He’s an assert your team.
Alexandria G.
5 out of 5
11/17/2021
The service technician who helped me was great!
Adrianna C.
5 out of 5
11/17/2021
Always great service at the Carlsbad location. Julian always makes things so easy and answers all my questions and if he can’t he finds someone who can!
Deborah H.
5 out of 5
11/17/2021
Friendly, informative, fair, efficient. What more does a happy Subaru owner need!
Carlli G.
1 out of 5
11/17/2021
Zachhhhhhh we were supposed to do my oil change also during the app and it’s not on the paperwork I was given :(
Samuel G.
5 out of 5
11/16/2021
Outstanding service. Erik is a valuable member of your team.
Ashley B.
5 out of 5
11/16/2021
Tanner was a fantastic help and very professional.
Richard Y.
5 out of 5
11/16/2021
Thank you for your great service

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