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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5990 reviews 64%
4 star 2225 reviews 24%
3 star 248 reviews 3%
2 star 488 reviews 5%
1 star 465 reviews 5%
Review Us
Jack H.
4 out of 5
3/21/2021
I appreciate being able to ask questions and getting accurate and easy to understand information. I’ll be back.
Robert M.
5 out of 5
3/21/2021
Good communication and we feel James took very good care of us!
Lene L.
5 out of 5
3/21/2021
they were very prompt and professional
Robert F.
5 out of 5
3/20/2021
Kill was knowledgeable, friendly and timely. I trust him to take good care of my car. Thanks West Hills Honda
Valerie F.
5 out of 5
3/20/2021
Kily was great and kept me updated on my vehicle’s service.
Linda W.
4 out of 5
3/20/2021
Brett was professional and personable. I didn’t feel like I was getting a sales pitch on purchasing other services. I felt he was providing good info and that we were working as a team to get a problem solved. It’s the first time I felt that way at this dealership. I hope to work with Brett again! Extremely happy with his service.
Barbara B.
4 out of 5
3/20/2021
KILY VOSKUHL WAS FRIENDLY AND HELPFUL.
Chris B.
4 out of 5
3/20/2021
Nina was very helpful. She advised me on what is needed and explained it would be possible to schedule work next Friday.
Carol M.
4 out of 5
3/20/2021
Friendly encounter and gods explanation of issue
Melvin P.
4 out of 5
3/20/2021
Courteous service. Thorough inspection of vehicle.
Jeizel Lyn.
5 out of 5
3/20/2021
Thank you Gennifer for being awesome and helpful!
Steven M.
4 out of 5
3/19/2021
Merely my first free oil change service. Service was good and the atmosphere was above board. All be well
Britney V.
4 out of 5
3/19/2021
Brett did an awesome job today! My key fob on my 2018 Pilot has eaten 3 batteries after buying the car new. After techs took a look at the problem, Brett told me they had swapped the battery and cleared the fault, but in the interest of good business, he was going to warranty my key fob. This really hit home with me. Thanks a lot Brett!
Brant M.
5 out of 5
3/19/2021
Thanks a ton, appreciate all your help!
Laarni D.
5 out of 5
3/19/2021
He iS very good... very nice... explains very well...
Charlie M.
5 out of 5
3/19/2021
Great service
Gary W.
4 out of 5
3/19/2021
Gennifer was fantastic. Seriously. She is smart and also just seems to understand how to approach them. I have been a supervisor and manager for the federal government and have just over 32 years working for them. I can tell when someone gets it. That girl will go as far as she decides she wants to in the future. So you better enjoy the fact she is working for you right now. One last suggestion. The service guy’s inside were playing the worst music over the dealership speakers. It was like someone was barfing up all the worst dance club music from the 90’s. I would have waited outside for over an hour or more if it wasn’t so cold. That music isn’t played anymore for a reason. I am 54 and had to hear the crap when it was new. Just sayin. ???? Gennifer is the real subject and she was great. Thanks.
Shirley R.
5 out of 5
3/19/2021
Well done,
Richard .
5 out of 5
3/19/2021
James completed all services as promised in a timely and kept me updated on my vehicles progress. As always, James provided outstanding customer care and goes out of his way to make sure we feel like part of the West Hills family.
Michael S.
5 out of 5
3/19/2021
Do you know was very friendly and professional.

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