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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2485 reviews 65%
4 star 961 reviews 25%
3 star 90 reviews 2%
2 star 135 reviews 4%
1 star 147 reviews 4%
Review Us
Michael T.
5 out of 5
10/8/2019
Great
Stephanie C.
5 out of 5
10/4/2019
Live the friendly helpful staff in the service department!!
Timothy M.
5 out of 5
10/4/2019
Richard does a awesome job. He will go out of his way to try and make your experience great. And I do mean exceptionally great
Reina M.
4 out of 5
10/4/2019
Richard is great!
Jan B.
5 out of 5
10/4/2019
Completely happy with everything from start to finish today.
Alexander G.
5 out of 5
10/3/2019
Always awesome. Thank you.
Gordon Y.
5 out of 5
10/3/2019
Richard has been really great ever since I have been bringing my car regularly for service. I always look for him and have always received very good care! Thank you!
Jayne P.
5 out of 5
10/3/2019
He is so nice and very professional.
Lee K.
5 out of 5
10/2/2019
In on time & out on time. Thanks
Nolan S.
5 out of 5
10/2/2019
Richards customer service was outstanding, for-sure will go back for future car services.
James B.
5 out of 5
10/2/2019
The service department seemed understaffed but Richard took care of everything in a timely and professional manner. Thanks Richard!
Linda S.
5 out of 5
10/2/2019
Christopher was so nice he helped me with everything he offered me water when I left he walk me to my car and he was just a very nice person.
Janeen G.
1 out of 5
10/1/2019
The oil cap was never put back on after the oil change on 9/26, which made all the oil come out and splatter the whole engine and under the hood. Oil was dripping off the hood. It made the inside of my car smell like burning oil, which gave me headaches. I was told the air filter needed to be replaced soon and thought the oil smell was due to the air filter. Since then I thought i was smelling oil because of the filter. I drove 190 miles not knowing about this!!! Then this morning, the oil light came on, I opened the hood and saw oil everywhere! The guy who performed the change didn’t even screw on the wiper fluid cap on all the way! I asked for a tow truck to pick my car up this morning but was told I would have to pay out of pocket. So I had to drive 45 minutes with a safety hazard because of someone else’s negligence! I only was able to work for 20 minutes in Seattle then had to drive the car to the service center. This is an expensive and practically new car. Now I’m scared it’s going. To act up in a few years.
Michael F.
5 out of 5
10/1/2019
Everyone's always so friendly
Roberta C.
5 out of 5
10/1/2019
Always great seeing the Kia guys including, Matt!
Ragna B.
4 out of 5
9/30/2019
Christian was friendly and helpful, made sure my car was serviced quickly so I could get back to a meeting.
Rodolfo M.
5 out of 5
9/30/2019
I was satisfied with the work performed. This service department always delivers!
Victoria E.
5 out of 5
9/29/2019
Always GREAT service at harewood kia!
Shannon L.
4 out of 5
9/29/2019
Christian was very personable. He went out of his way to help with questions I had with my vehicle. Very nice young man and a credit to your team!
Eileen F.
5 out of 5
9/29/2019
Always very informative And helpful with all my questions ????

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