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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2485 reviews 65%
4 star 961 reviews 25%
3 star 90 reviews 2%
2 star 135 reviews 4%
1 star 147 reviews 4%
Review Us
Traci J.
5 out of 5
7/19/2020
I have never had a bad experience with you. I appreciate your staff and ethics.
William M.
5 out of 5
7/17/2020
Chris always does a great job taking care of my needs
Louise V.
5 out of 5
7/17/2020
Excellent service. Friendliness. Professionalism. Complimentary drink card.
Farrah N.
4 out of 5
7/17/2020
She is a great addition to the team. She knows what she's doing.
Linda P.
5 out of 5
7/17/2020
Great customer service and staff.
Karen S.
5 out of 5
7/17/2020
Great experience appreciate the quality service!
Shelley C.
5 out of 5
7/17/2020
Eric did a great job. Very personable and professional. I was extremely pleased to have him as my rep. Thanks again!
Wendy S.
5 out of 5
7/17/2020
Chris was absolutely amazing as a service rep!
David M.
4 out of 5
7/16/2020
Good care for me and car. A number of customers were not wearing masks in waiting area. I am not comfortable returning if customers are not requested to stay masked indoors. Good service for the car is not as important as my health.
Nancy S.
4 out of 5
7/16/2020
I appreciated the prompt attention I received on a warranty repair and other maintenance needed on my car . Thank you for returning my car in a clean condition.
Kevin G.
5 out of 5
7/16/2020
Truc was great to work with. Got all of my concerns taken care of and kept me updated on progress.
William R.
4 out of 5
7/16/2020
Representative was very professional and explain all details of the service items found that should be fixed gave me an exact price for each one prior to asking me if I wanted them fixed. The mechanic test drove the car to make sure everything was working properly prior to returning that the representative then handed me the keys and thank me for being a customer.
Sarita J.
5 out of 5
7/16/2020
He’s very accommodating and explained everything in details. Great customer service
Donnalie D.
5 out of 5
7/15/2020
None
Diane P.
5 out of 5
7/15/2020
More than excdllent service, very friendly, professional, and effecient. I am very pleased tk be a Kia owner. Thanks Richard
Kristen S.
5 out of 5
7/15/2020
Very efficient
Dorothy G.
5 out of 5
7/15/2020
Richard is the best ,always.
Stephanie C.
5 out of 5
7/15/2020
Excellent service as always!!
Janine S.
5 out of 5
7/15/2020
Was in and out quickly friendly service and great job keeping this clean
Jared T.
5 out of 5
7/15/2020
Truc has always been extremely helpful, professional and honest with me every time I go in. West Hills KIA has been amazing from the start. Thank you guys for the great services you provide!

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