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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2485 reviews 65%
4 star 961 reviews 25%
3 star 90 reviews 2%
2 star 135 reviews 4%
1 star 147 reviews 4%
Review Us
Jessica E.
5 out of 5
3/31/2018
The best service ever thanks
Guy C.
5 out of 5
3/30/2018
Courteous, professional, and responsive comprehensive service. Thanks again to the entire West Hills Kia family. Cameron took very good care of me.
Ramona M.
3 out of 5
3/30/2018
Oil change price of $63.24 is too high.
Albert C.
1 out of 5
3/30/2018
My drive door still sqeeks. Everything else seems to be okay.
Lee P.
5 out of 5
3/29/2018
I am very pleased with everyone at the service department. And the dealership in general.
Kevin M.
5 out of 5
3/29/2018
He provided excellent customer service.
Jennifer R.
5 out of 5
3/29/2018
Jeff is awesome, and deserves a raise!
Scott Y.
4 out of 5
3/29/2018
Shane even called me about my car when he was away from work. I would like to think i was a special situation, but I feel he treats all his customers this way...
Robert D.
5 out of 5
3/28/2018
Mathew always goes above and beyond.
Georgina M.
1 out of 5
3/28/2018
For coming in to have a tire patched to prevent further depletion from a nail inside it, unfortunately a step was missed to replace the air in it that had been lost, and to make sure that tires were all at the same level when I left with the vehicle. Other than that, great. Thanks,
Lisa G.
5 out of 5
3/28/2018
Always great service!
Kyle R.
5 out of 5
3/28/2018
The staff was very kind and attentive to detail.
Sandra E.
5 out of 5
3/28/2018
Thank you for the great service tiday
Richard T.
4 out of 5
3/28/2018
Shane did a great job for us. He was prompt ,knew what it was all about and we were out the door in 10 mins less than the promised Time. He will get back to us about a warrantee problem. Could not ask for more!
Yoana C.
5 out of 5
3/28/2018
Amazing service and great quality costumer service every time I go! Thanks guys.
Patricia K.
4 out of 5
3/28/2018
My Kia dealership is always a pleasure to visit.
Barbara K.
4 out of 5
3/27/2018
Just make sure to tell people how much the labor costs are when giving pricing.
Megan C.
5 out of 5
3/27/2018
Richard delivered everything and followed through as promised.
Jerry E.
5 out of 5
3/27/2018
He is always very personable and helpful!
David E.
5 out of 5
3/25/2018
Thank you for all the help!

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