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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2485 reviews 65%
4 star 961 reviews 25%
3 star 90 reviews 2%
2 star 135 reviews 4%
1 star 147 reviews 4%
Review Us
Gioconda H.
5 out of 5
4/11/2019
Thank you so very much! Chris Mossman stuck with me and my car and was very patient. He went above and beyond in his service until the problem was resolved. And the whole time was very gracious and took very good care of me. Thank you again.
Anne V.
5 out of 5
4/11/2019
Terrific service and great attitudes in the service dept.
Teresa R.
4 out of 5
4/11/2019
Richard was a great advocate, and understood my time constraints, worked with them and got it done.
Robert N.
4 out of 5
4/10/2019
Chris went above and beyond the call of duty by helping straighten out a mud flap that was out of place. Great attention to detail.
Pamela A.
5 out of 5
4/10/2019
Have always been satisfied with the wonderful service and great people at Kia. Thanks again!!!
Harvey R.
4 out of 5
4/10/2019
couldnt be happier.
Vicki C.
4 out of 5
4/10/2019
There was confusion at check in. I had scheduled through online but it was not forwarded to the service center. I was quickly checked in and my vehocle was serviced
Janet L.
5 out of 5
4/10/2019
Always excellent customer service . Would highly recommend West Hills Kia for sakes and service.
Anna C.
5 out of 5
4/8/2019
Christopher was not my original customer service representative but I am so happy I was moved over to him. He is friendly and provides regular updates. Thank you
Joellen W.
5 out of 5
4/8/2019
Richard is very customer oriented and wonderful to work with.
Edward L.
4 out of 5
4/7/2019
Chris did a great job. He had me bring my 2014 Kia Soul in to rediagnose the problem and made sure we were comfortable. He gave me a no hassle quote. Told me that I can get it fixed when I can afford it. You need more people like him. Thank you.
Jennifer D.
5 out of 5
4/7/2019
Cameron did an excellent job in keeping me informed on every step. He was friendly and very prompt.
Gioconda H.
4 out of 5
4/6/2019
Chris has been working extremely hard to get to the root of the problem with my turn signal and still working hard. He has been going above and beyond to help me. I really appreciate the care and am extremely thankful for all he is doing. His help takes another load off my mind knowing that my car is good hands. Thank you!
Kimberly B.
5 out of 5
4/6/2019
I love this team
Beverly S.
4 out of 5
4/6/2019
West hills Kia has always been great
Kent T.
5 out of 5
4/6/2019
Great service!
Lukman T.
4 out of 5
4/6/2019
I know I can always trust west Hills kia. ????????????
Joyce B.
5 out of 5
4/5/2019
He was friendly and very helpful
Erik H.
4 out of 5
4/5/2019
Always coming to your team!
Lee P.
5 out of 5
4/3/2019
No complaints

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