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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2857 reviews 64%
4 star 948 reviews 21%
3 star 136 reviews 3%
2 star 256 reviews 6%
1 star 272 reviews 6%
Review Us
Kathleen B.
5 out of 5
2/29/2020
Even though several service writers were in training, I was helped as fast as was possible.
Herbert B.
2 out of 5
2/29/2020
Had to come back three times for the same problem. I wasn't to happy about that
Todd H.
5 out of 5
2/29/2020
Michael is a wonderful person and a great asset to Haselwood and it's customers.
Janet S.
5 out of 5
2/28/2020
Thanks for taking such good care of my truck. Really happy with the service
Miranda T.
1 out of 5
2/28/2020
We have waited for the part since August. Had to continue to instigate to get the part in. Scheduled service and the part was not properly prepared to be installed. Waste of a day, money etc. Very frustrating
Janice B.
4 out of 5
2/28/2020
I felt very well cared for.
David W.
5 out of 5
2/28/2020
Michael Lissy really understood how much my Corvette means to me!! I really appreciate how well he treated me!
Gregory W.
4 out of 5
2/27/2020
Quick oil change and multi point, well done!
Craig R.
5 out of 5
2/27/2020
Thank you for the work you've done
Joshua M.
5 out of 5
2/27/2020
Thanks. Brett did a great job communicating about my vehicle’s problems, cost of service, and time of completion.
Joshua B.
4 out of 5
2/27/2020
Brian and the Tech that worked on my vehicle provided excellent service. Brian conducted himself in a professional and courteous manner. The dealership was clean and all the staff I encountered were friendly. My only complaint is that I had an appointment for 0945 and my vehicle wasn’t taken in for service until 1045. The entire service, a key fob reprogram took less than 15 min. I also found the price to be high. $95 for 15 min of work is a bit much. The coffee, doughnut and popcorn I enjoyed were good, but not good enough to rectify the wait time or high service price. Thanks, JP Berkshire
David M.
5 out of 5
2/26/2020
Courteous, capable.and professional, Brett provided great service. Seems to be the norm for the Service Department. Thanks.
Jeannette M.
5 out of 5
2/26/2020
Excellent
Clayborn J.
5 out of 5
2/26/2020
Outstanding service.
John S.
5 out of 5
2/26/2020
Brett was friendly, informative and got me out on time. He made my appointment very painless on what appeared to be a bit of a hectic day there at service, it was very busy. I look forward to working with him again. I also got to watch give a guy some training, something about removing my truck from Chevys name to mine since this was my first service. Brett is a pro.
Margo H.
5 out of 5
2/26/2020
I was very satisfied with the service from Mike. He is very knowledgeable and took care of all my questions and needs. A gentleman and always a pleasure to have take care of my cars.
Gayle L.
2 out of 5
2/25/2020
My car was notvaccumed. In the past my front carpet was cleaned. All the people I dealt with were great.
Russell W.
5 out of 5
2/25/2020
Very nice people working there
John B.
5 out of 5
2/25/2020
Great service and very helpful very courteous
Sarah S.
5 out of 5
2/25/2020
Informative, pleasant, professional.

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