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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2857 reviews 64%
4 star 948 reviews 21%
3 star 136 reviews 3%
2 star 256 reviews 6%
1 star 272 reviews 6%
Review Us
Jennifer R.
5 out of 5
8/27/2020
Randy was awesome and my car was finished quickly!
Mark J.
3 out of 5
8/26/2020
Associate did could not find a warranty despite it being in Chevrolet’s database. Had us worrying about how much (covered) repairs would run.
Stephanie T.
5 out of 5
8/26/2020
Randy was great in keeping me informed and keeping the car rental place advised. He's the best!!!
Dimne C.
2 out of 5
8/26/2020
When booking an appointment online, let us know your service staff goes to lunch from noon to 1pm. Jennifer made it happen to get my car serviced a bit faster, but 2.5 hrs estimated for an oil change and tire rotation is rediculouse. I won't be coming to you for simple service again.
James R.
5 out of 5
8/26/2020
Great staff.
Colin H.
5 out of 5
8/26/2020
Did a great job
Denise A.
5 out of 5
8/26/2020
Brett was awesome and very helpful
Tyler N.
4 out of 5
8/26/2020
Brett has been my service advisor many times now, with several vehicles, he is always very professional and helpful. He is part of the reason I keep coming back.
Charles I.
5 out of 5
8/26/2020
Jennifer was awesome, she went above and beyond to make sure I was happy with my service!
Robert M.
3 out of 5
8/26/2020
Brakes sound great again. Negative, car was parked with sprinklers hitting it everyday and left massive hard water marks all over it. Car was spotless when dropped off. Took me multiple hours and multiple coats to get most off, but still has some spots on it. Also, called and waited for over half hour and ran out of time during my lunch, left message about buying rims from you and how it would be to get mounted and left numbers to call and never heard anything back.
Mark Anthony.
5 out of 5
8/25/2020
Brian gave me update everyday. He was very helpful.
Aaron F.
5 out of 5
8/25/2020
Brian was very helpful and attentive. He made sure I received my loaner car right away and kept me up to date on the status of my truck service.
Donald W.
5 out of 5
8/25/2020
We felt well attended.
Leslie C.
5 out of 5
8/25/2020
Again great friendly service
Sheretta T.
1 out of 5
8/25/2020
I bought the prepaid oil change program when I bought my car and almost every time I come in new people tell me that I have to pay for my oil change. After I let the lady that was helping me know that she said she was sorry and I had to pay. I told her that I wanted to speak with her manager then she came back and said that it would be okay this time but from now on I have to pay. The reason I bought my 2nd car there is because of the service that I received before but here lately it has been a frustrating hassle all the time depending on who you get at the service desk when you check in. If I had known it would be like this I would not have prepaid. Sincerely Sheretta T
Antonio .
5 out of 5
8/24/2020
Great customer service, friendly and professional
Marshall S.
5 out of 5
8/23/2020
Randy is always very delightful.
Pricilla V.
5 out of 5
8/23/2020
Randy was very helpful in getting the services that were needed for my truck, and answered all my question. Very professional and courteous.
Jordan B.
2 out of 5
8/22/2020
Not sure why we make appointments. Truck didnt start service for 1 hour after scheduled time. Same thing happened last. Also, sign in customer lounge said it will be cleaned hourly for covid. Wasn't cleared once in the three hours I waited.
Sandra S.
5 out of 5
8/22/2020
Very pleasant and helpful

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