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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2857 reviews 64%
4 star 948 reviews 21%
3 star 136 reviews 3%
2 star 256 reviews 6%
1 star 272 reviews 6%
Review Us
Justin W.
4 out of 5
12/14/2018
Check engine light was on, truck had a rough idle the guys stated it needed a tune up... all is good now. Just purchased truck 2.5 months ago so i was not happy about the check engine light coming on but getting a quick solution was nice.
Joe C.
2 out of 5
12/14/2018
I specifically scheduled my service to have my recall taken care of. The service department had no idea and on top of that, they were unable to do the service because they had to order a part
Gary B.
5 out of 5
12/14/2018
Sharon was very polite and helpful.
Taylor C.
5 out of 5
12/14/2018
Shannon offered incredible customer service & I appreciated all her help today! Quick in & out!
Laurie R.
5 out of 5
12/13/2018
Randy does an excellent job with coordination of our vehicle.. THANJS!!
Brian K.
5 out of 5
12/13/2018
Friendly and helpful. Very appreciative of his service
David B.
5 out of 5
12/11/2018
Great service!
Wendy L.
5 out of 5
12/9/2018
Shannon was a joy to work with. She was efficient, professional and very personable.
Scarlet M.
5 out of 5
12/9/2018
They were great!
David H.
5 out of 5
12/9/2018
Quick, courteous and efficient. Shannon was very helpful! Dave
Michael L.
5 out of 5
12/9/2018
Very nice
Lawrence B.
4 out of 5
12/8/2018
Explained everything clearly
Stephen N.
4 out of 5
12/8/2018
I always receive great customer service when I visit Hazelwood and my vehicle is maintained to a very high standard.
Issac P.
5 out of 5
12/8/2018
Friendly and helpful
Ann Y.
5 out of 5
12/8/2018
I always have excellent service with Aaron Taylor. He explains everything to me in a way that I can comprehend easily. He has a great sense of humor and a super personality.
Jason J.
5 out of 5
12/8/2018
Friendly and professional. Communicated well.
Dayna B.
5 out of 5
12/8/2018
**** was not only helpful and knowledgeable, but very pleasant. Nice “young man!”
James C.
1 out of 5
12/8/2018
Waited 2 hours for oil change and tire rotation. Did not reset dash notification that service is due.
Timothy S.
5 out of 5
12/7/2018
Shan was great, thanks a bunch, Tim
Barbara L.
3 out of 5
12/7/2018
I was very pleased that Randy was able to trace down the correct solution for my vehicle’s heated seat issue fortunately just as we’re experiencing a cold spell!

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