Service Center

Real Reviews From Verified Customers

Ella K.
1 out of 5
12/27/2018
The problem was wrongly diagnosed. I was told I needed a new wiper motor and was quoted $415. I ended up looking at it myself because I am low on funds. The motor was working fine I just needed two new bushings which cost me a total of $4. I just wish mechanics would stop taking advantage like this. This car has been nothing but problems since I’ve purchased it. Would not recommend to others. Other than that, most of the staff is nice.
Nicholas S.
5 out of 5
12/27/2018
Shannon was great !
Jennifer M.
4 out of 5
12/27/2018
Randy is the best always willing to help me out. I won’t work with anyone else
Kyle B.
4 out of 5
12/26/2018
Friendly. Professional. Great attitude and service .
Eric D.
5 out of 5
12/24/2018
Great
Wendy W.
2 out of 5
12/23/2018
Took 2hrs to do an oil change! People that checked in after me left before me. Very irritating. I do have to say that the gentleman that helped me check in and check out was very kind and helped explain why it had taken so long.
Robert M.
5 out of 5
12/23/2018
Great person. Very professional
Kim S.
5 out of 5
12/23/2018
Randy is the best service advisor I've ever had and I've had a bunch of new vehicles in my 65 years. The main reason I refer folks to hazelwood is randy.
Shani A.
1 out of 5
12/22/2018
Not thorough, when I questioned what was done I got bs answer
Greg W.
5 out of 5
12/22/2018
My wife was impressed with Shannon. She was genuinely concerned about her outcome. Sybil said she had an ownership mentality. Very good experience. Thank you
John G.
5 out of 5
12/22/2018
Aaron was outstanding in customer service and his treatment of me was as if I was a valued customer. I thank Haselwood and Mr Taylor for great service. Vr, John G
Jack B.
4 out of 5
12/22/2018
Aron provided great service, My only complaint was the day I called for an appointment the telephone rang for 5 minutes in the service department and no one answered so I called again and the same thing happened, I hung up after 5 min. The third time I complained to whoever answered the telephone and she put me on hold until she found someone to take the call.
Craig B.
5 out of 5
12/22/2018
Always nice and attentive!
Anthony H.
5 out of 5
12/22/2018
Aaron and everyone at Haselwood always provides the very best service for me and my trusty old Duramax. I have a Porsche 911 and a couple of Audi sedans and I must say those folks in Bellevue could learn a thing or two from your group. Thank you... and Merry Christmas!
Courtney W.
4 out of 5
12/22/2018
Great customer service! Professionalism was key in Mr. Randy’s presence when catering to keeping me updated while vehicle was undergoing service.
Keith J.
5 out of 5
12/21/2018
Thanks
Jennifer A.
4 out of 5
12/21/2018
**** is awesome
Donald L.
5 out of 5
12/21/2018
All work done professionally
Leslie M.
4 out of 5
12/20/2018
Everything was great, although I was expecting a car wash. Next time maybe.
Christopher S.
5 out of 5
12/20/2018
I was very pleased with the service provided. Thank you very much. I will return again.

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