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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2857 reviews 64%
4 star 948 reviews 21%
3 star 136 reviews 3%
2 star 256 reviews 6%
1 star 272 reviews 6%
Review Us
David S.
5 out of 5
8/4/2019
Awesome job
Julia M.
5 out of 5
8/4/2019
Absolutely amazing!!! Very impressed:)
Kristen C.
1 out of 5
8/4/2019
I called for a price quote on my vehicle. Have the vehicle brand and year and said the twilight was out. The soonest I could get in based on my work availability and GMCs after business day hours was Saturday. I was quoted 15.00 or less and it would take 30 mins. It was 222.00, I waited an hour and nothing was done to my car because you didn’t have the tail light in stock. Don’t give quotes on the phone if you don’t know what it will cost. I wasted hours of a busy Saturday just so I can drive without a tail light for another week Very unhappy
Paul S.
5 out of 5
8/3/2019
Mr. Adams was very professional and a pleasure doing business with. Paul S
Seth V.
4 out of 5
8/3/2019
Customer service is second to none. Now if they can just find me a new work car I will be a life long customer....
Susan B.
5 out of 5
8/3/2019
Excellent service!
Lee M.
5 out of 5
8/3/2019
I have worked with Aaron in the past and as usual he was professional, thorough, and helpful.
Cheryl E.
5 out of 5
8/3/2019
Randy was very courteous and took very good care of my 2007 Pontiac G6 Hardtop Convertible. I only trust Haselwood to take care of her and Randy is excellent to work with.
Robert G.
1 out of 5
8/2/2019
Didn’t have parts must reschedule
Star H.
5 out of 5
8/2/2019
It was nice to have someone be friendly and personable. Made for a nice visit. Very helpful and prompt.
Christian M.
2 out of 5
8/2/2019
The service people put diesel exhaust fluid in my truck and got it everywhere in the engine bay and all over my paint on the front side of the truck and didn't clean it off. That stuff crystalized after it dried scratches the hell out of the paint. Pretty unprofessional to not wipe that stuff up or not use a funnel. I go out of my way to not get that stuff everywhere and now i can't get it off the plastic in the engine bay now. Then to top it off the tech pretended like my car wasnt ticking and i didnt hear the noise right like i was full of it. I know what the injectors sounds like and it wasn't them. My paper work also says you had my truck for multiple days and and tried multiple cold starts over different mornings when you had the truck for 1 day and tried 1 cold start. Not bringing it back here anymore.i dont care if the oil changes are free, i never wanna have to try and clean fluids off everything like that again.
Carol T.
5 out of 5
8/2/2019
Excellent customer service. Your shuddle service was substandard
Charles G.
1 out of 5
8/1/2019
My receipt says my washer fluid was filled. It wasn't. I called about it, but they were busy and said they would call me back. They didn't. It's been 2 days now. So after almost 15 years of going there, I'm done. I'm going elsewhere for my service and any other purchases.
Mark C.
5 out of 5
8/1/2019
Bill and your service team were fantastic. Along with the shuttle service. Ty
Alexis J.
5 out of 5
8/1/2019
Bill was friendly, knowledgeable and quick! Thanks again :) Alexis
Jason A.
1 out of 5
8/1/2019
The wait time to call to then only be transferred again is awful. Your phone service is very under par.
Gary H.
5 out of 5
8/1/2019
Everything was good
Patrick K.
5 out of 5
8/1/2019
Brian Adams and the guys are always a joy to do business with!!
Margo H.
5 out of 5
8/1/2019
Was very satisfied
James W.
5 out of 5
7/31/2019
Fantastic support from Melissa, we had an emergency situation with our car and no appointment and she ensured we got the support we needed. Thank you!

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