Service Center

Real Reviews From Verified Customers

Charles J.
4 out of 5
3/10/2019
Even though the vehicle didn’t end up being 100% fixed the first time we picked it up, Brett went above and beyond to make sure we were taken care of. Definitely the best customer service we have ever received at a large, corporate dealership.
Andrew F.
5 out of 5
3/10/2019
Helpful and great customer service!
Pauline B.
5 out of 5
3/10/2019
Excellent, knowledge and caring service
Betty R.
5 out of 5
3/9/2019
Brett was very accommodating and helpful.
Robert C.
4 out of 5
3/9/2019
Caroline is terrific. Still over priced tho
Don M.
4 out of 5
3/9/2019
Very informative of work done, helpful in talking about possible future work. Pleasant lounge area, all was good.
Erica B.
5 out of 5
3/9/2019
Always a great job. He is the only one I will see!
Ramona M.
4 out of 5
3/9/2019
I like this Service Department, I’ve been coming here since it was Parr.
Caressa D.
5 out of 5
3/8/2019
Lars was professional, polite and very helpful. Thank you!
Kenneth R.
1 out of 5
3/8/2019
Had the problem been fixed the first time I would not have needed to return and waste another half day.
Vic B.
4 out of 5
3/8/2019
Lars was great. My first time to the dealership and he gave me the rundown and also some insight for the sales team since my family will be in the market soon for a new car.
Mary B.
5 out of 5
3/8/2019
Great customer service!
Jennifer R.
4 out of 5
3/8/2019
Always a blast
Kristina H.
5 out of 5
3/7/2019
Wonderful prompt service. All my questions were answered in a timley manner and I appreciate start to the point conversations. Plus the service time was accurate to pick up my car. Made for an easy flow day.
Nicholas S.
1 out of 5
3/7/2019
Over 2 hours for a scheduled oil change. That is unacceptable! Either hire more techs or schedule less appointments. Something needs to change or I will take my two vehicles elsewhere once my free oil changes are used up!
Micheline A.
4 out of 5
3/7/2019
I was happy with today’s service. I wasn’t happy having to wait a month for the part.
Cindy P.
5 out of 5
3/6/2019
Very nice, considerate and helpful!
Nathan J.
2 out of 5
3/5/2019
Communication was the issue I had here. There was a delay in getting a part, which I found out after I called for an update. A couple days later I left a voicemail asking for an update and never got a call back. I did speak to someone last saturday who promised me a call around the end of business that day and then never called. Overall, the frustration was that I was initially left to believe the repairs would be done by Wednesday after dropping the car off on Monday. I completely understand the weather-related delays in getting the part, but it seemed like it didn't occur to anyone to tell me that until I called your office. I just felt left out of the loop.
Merle B.
5 out of 5
3/5/2019
It was a job well done! Caroline provided great service.
David G.
3 out of 5
3/5/2019
Caroline went above and beyond to connect with Partners Service to get my warranty coverage figured out!

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