Service Center

Real Reviews From Verified Customers

Sharon K.
5 out of 5
8/14/2019
Nina is a great addition to your staff
Daniel F.
4 out of 5
8/14/2019
Amazing service! They went above and beyond to make sure that taking my car in for service (the 2nd time in one week) was stress free and easy. His assistant, I think his name was Riley...was very helpful with assisting me with my children while signing papers and picking up the rental car. He also helped in transferring all my belongs from car to car. Brett maintained good communication in the repair of my car during the time I was away and explained in detail the work that had been done. Thank you to you, and your team.
Angelina Z.
5 out of 5
8/13/2019
Thank you!
Luke B.
4 out of 5
8/13/2019
Always amazing
John H.
3 out of 5
8/13/2019
It was unfortunate that the original repair wasn't done correctly or failed but the second try did the trick
Dennis E.
5 out of 5
8/13/2019
Jess was very helpful and nice to work with, and he gave my great granddaughter bottle water . Thanks again Bev
Robert K.
3 out of 5
8/11/2019
Great sevice. Didnt expect to get in short notice.
Carl F.
2 out of 5
8/11/2019
still having trouble with the shifter
Joel F.
4 out of 5
8/11/2019
Nothing more to say, always a good expensive. HAPPY.
Jean H.
5 out of 5
8/11/2019
Thanks
James T.
1 out of 5
8/10/2019
Jason was informative & positive. I was slightly disappointed at how long the diagnosis took and that the parts were not immediately available.
Eric B.
5 out of 5
8/10/2019
Nina was welcoming and attentive and communicated well.
Don P.
4 out of 5
8/10/2019
Caroline took good care of us! So nice to be able to service our car locally instead of driving to Oregon.
James F.
5 out of 5
8/10/2019
Nina was excellent to work with. Outstanding service and I couldn’t be happier. Thank you James
Brandon Y.
2 out of 5
8/10/2019
Nina was fantastic! I really appreciated her professionalism and thorough explanation of services. She is definitely an asset to your operation. The service was timely and also I really appreciate you guys squeezing me in towards the end of the day with same day request. Unfortunately my check engine light came on 5 mins after I left and by the time I got back to your facility, you were closed. I care about my vehicle and upholding the value, which is why I drove an hour and a half to have a reputable facility perform the service. Unfortunately now I have to not only worry about the well being of my vehicle but take another day to drive back up here from Chehalis to have the proper reset completed. Not super thrilled about that. Thank you for everything but that. Best regards, Brandon
Stuart B.
5 out of 5
8/10/2019
The service was much faster than I thought. Grateful for the ride service as well.
Cheryl B.
5 out of 5
8/10/2019
Jason was courteous, friendly and very professional!
Laura S.
5 out of 5
8/10/2019
Thank You, Jason! I was dreading coming in today. Jason made me feel comfortable. He had an upbeat personality and seemed trustworthy. I will be more that happy to have Hazelwood VW service my car in the future. Sincerely, Laura S
Stacy R.
5 out of 5
8/10/2019
Jason always does a great job, he is always smiling and cheerful, he has great customer service skills and is always kind and willing do to what it takes that is within his power to make the customer happy.
Kenneth S.
5 out of 5
8/9/2019
Outstanding service, as I’ve come to expect.

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