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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3588 reviews 60%
4 star 1525 reviews 26%
3 star 169 reviews 3%
2 star 358 reviews 6%
1 star 327 reviews 5%
Review Us
James R.
5 out of 5
8/11/2020
Completely satisfied with service provided.
Shannon V.
5 out of 5
8/11/2020
Very friendly and efficient.
Susan D.
5 out of 5
8/9/2020
Wonderful customer service.
John G.
5 out of 5
8/9/2020
Cameron was AMAZING! The whole experience was excellent and surprisingly refreshing. Thank you!
Jaime G.
5 out of 5
8/9/2020
Great service! Thank you
Renee M.
5 out of 5
8/9/2020
Cameron was outstanding
Randy C.
2 out of 5
8/9/2020
Kelsey and your service tech could not have been better! The tech stayed late so I would get my pickup back almost as soon as promised to make up for the first part coming in bent. However, while I realize you can't keep all parts in stock, I do wonder if the largest dealership might want to consider keeping more better partnering with other dealerships to exchange parts. With Covid, the just in time issues have become worse, but this isn't the first time I've had to wait for parts. (I'm sure you run the numbers, but do wonder if it isn't time to run them again. After all, my truck was tying up one of your transmission bays for quite a time. Special thanks to Kelsey and the tech who went above and beyond.
Debbie T.
4 out of 5
8/9/2020
Colin and his fellow service associate were great! You seriously need some improvement with your employees answering phones and making appointments. They clearly do not know enough to advise customers of what to expect when they come in. Communication is key and the employees aren’t educated enough to advise customers of what to expect when they come in. Consequently, your service advisors get the heat for over promising.. as I waited on my first visit, not only was I not informed, but witnessed 3 other customers unhappy with not being told by initial contact what to expect. Listen to your service associates because they take the heat for others lack of education.
Michael H.
4 out of 5
8/8/2020
Excellent Svc & customer related friendship - 5 stars!
Margaret P.
5 out of 5
8/8/2020
Colin is great, always happy to see you and makes sure things are done right and keeps you updated on when your vehicle is done.
Randall M.
5 out of 5
8/8/2020
Pam is very personal and professional.
David R.
5 out of 5
8/8/2020
Brenda was very curious and was exceptional at customer service. She checked on us frequently and treated us to anoothies.
Cynthia P.
4 out of 5
8/8/2020
Cameron is awesome!
David R.
5 out of 5
8/8/2020
Professional, friendly and thorough all adds up to a good experience, thank you.
Wheels I.
5 out of 5
8/8/2020
She was over the top with great service.
Patty M.
5 out of 5
8/8/2020
My experience was great. And everyone was very friendly and nice. Thank you
Brian C.
4 out of 5
8/8/2020
Kept up to date for the most part on long service stay. Free car rental for troubles which was very appreciated.
Susan G.
5 out of 5
8/7/2020
She was most helpful. Things went very smoothly. Thank you for the very positive experience. Suzi and gary
Alex M.
5 out of 5
8/7/2020
I was very pleased with my experience and Pam Richards was awesome. Thank the
Kimalynn W.
5 out of 5
8/7/2020
Kelsi was very prompt in in responding to all my inquiries and was every efficient with getting checked out on on the road.

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