About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 3588 reviews 60%
4 star 1525 reviews 26%
3 star 169 reviews 3%
2 star 358 reviews 6%
1 star 327 reviews 5%
Review Us
Theresa L.
5 out of 5
6/5/2019
Very sweet and knowledgeable. I was pleased that she was there to help ne.
David R.
5 out of 5
6/5/2019
Very friendly.
Clifford B.
5 out of 5
6/5/2019
I am totally satisfied with the service I received from West Hills.
Teresa P.
5 out of 5
6/5/2019
Sarah was very knowledgeable, and kept us posted on the progress of the repair.
Linda I.
5 out of 5
6/5/2019
Kept me informed, friendly and professional!
Robert H.
5 out of 5
6/5/2019
Kelci consistently excels in service.
Todd T.
5 out of 5
6/4/2019
Got me in and out in an hour, very professional and friendly.
Stephen H.
5 out of 5
6/4/2019
Cole provided an estimate for work, delivered excellent customer service and explained the repair to me in detail,and overall made my experience more comfortable. My experience at the big Ford store today made me glad I chose Ford...overall excellent service and the repair ....top notch!
Andy L.
2 out of 5
6/4/2019
I got home from the oil change completed on my truck with only 10k miles with oil dripping from under my truck. I did call Cole my service advisor and he told me to come in to look at the truck. Unfortunately I am a very busy person and will not be able to come in for a little while. Cole was very helpful and I plan to come in to have my truck looked at after my travels. I am disappointed that there is oil leaking from my truck, but am happy Cole is taking my concern seriously. Thanks
Gina G.
4 out of 5
6/3/2019
I am very satisfied with my service! I went in for an oil change and they got that done, rotated my tires, checked my breaks, AND replaced a part that was recalled. I was so thankful because I was going to have to drop my car off for 2 days to get the recall part fixed at another time- what a hassle it was going to be! Instead they did it on the spot and it only too about 30 min. On top of that they gave me a free 12oz drink!
Shannon B.
4 out of 5
6/2/2019
VERY efficient and hard worker!! He actually ran to the car to get the mileage and move the car if necessary. He acknowledged the four people waiting in line and kept them informed. You might consider having a second trained person as a standby during busy times?? The worker could not work any harder or have been more polite yet we all waited in line. This is not a reflection on him but is a reflection on the business.
Christopher R.
5 out of 5
6/2/2019
Brenda went above and beyond and was extremely friendly and helpful
Jason W.
5 out of 5
6/2/2019
Great job, Sarah! Keep it up.
Johnny W.
5 out of 5
6/2/2019
Always amazing service at West hills Ford.
James K.
4 out of 5
6/2/2019
Colin gets 5 stars
Suzanne W.
5 out of 5
6/2/2019
I was happy with all the service and loved the popcorn
Josh .
5 out of 5
6/1/2019
Loved the new service and sales area. The staff was great.
Cynthia .
5 out of 5
6/1/2019
Sarah was great
Jeff K.
5 out of 5
6/1/2019
Great service!
Jeffrey M.
5 out of 5
6/1/2019
Great service and help with buying a new truck also. Everyone was great

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.