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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2842 reviews 57%
4 star 1144 reviews 23%
3 star 128 reviews 3%
2 star 414 reviews 8%
1 star 475 reviews 9%
Review Us
Jamie M.
2 out of 5
12/9/2018
When a customer asks for something specific to be looked at, it would be nice if it was actually looked into.
Matt M.
4 out of 5
12/9/2018
Every body was really helpful and courteous and another highlight is we did not have grease and oil on our door panel and steering wheel after the service was done. We really appreciate the good work and the professionalism from the front counter to the techs in the back..thank you!
Charles V.
1 out of 5
12/9/2018
Had to have a tired replaced. When your technicians put the spare back in the back of the Cherokee they put the tire in upside down and did not even re attach the jack and just left it loose in the back. Sloppy
Valerie H.
5 out of 5
12/9/2018
Kris is wonderful to work with.
Jeffery F.
5 out of 5
12/9/2018
Thank you for your help today Great service!
Tracy B.
4 out of 5
12/9/2018
I wish I had gotten more information about the appointment routine
Camellia M.
5 out of 5
12/8/2018
Zachary was helpful, and informative, answering all my questions and making sure he could provide me several options.
Richard B.
1 out of 5
12/8/2018
Garrett was fine however I was charged 126.00 dollars and after having my jeep for 3 days you were not able determine what was wrong with it.
Diane I.
5 out of 5
12/7/2018
Great job James cannon! I appreciated the phone calls through out the day.
Kirk A.
4 out of 5
12/7/2018
Listen to the problems having with the car and came up with Solutions right away very agreeable to pick up times and a pleasure to work with
Keith W.
5 out of 5
12/7/2018
Wonderful experience
Linda M.
5 out of 5
12/7/2018
Fast service and very courteous!
Carlton H.
5 out of 5
12/7/2018
Garrett was awesome. Got me in.. got me out. Very helpful.
Andrew M.
5 out of 5
12/7/2018
Seen promptly. Service took the estimated time quoted to me. Very professional service that answered my questions.
Kenneth B.
5 out of 5
12/7/2018
Well done!! Very professional!
Rafael R.
4 out of 5
12/7/2018
Richard is a true professional
Thomas R.
5 out of 5
12/7/2018
Smooth service visit
Judith C.
4 out of 5
12/6/2018
Kris was great - she handled everything well. The tech who worked on my truck was having an off day. It all worked out in the end but a reminder to techs to be mindful of cleaning up after themselves.
Sheldon C.
2 out of 5
12/6/2018
Well, I had to take my car to Nissan I had to call and verify the parts are in the service department call me 4 days after I verify the parts were there I called to schedule appointment 7 x Left 4 voicemails chatted online twice and still did not get a call back to schedule my appointment my seat positioner was left unplugged when I questioned Paul oh you need to take it to Nissan great customer service I would like no I'm sorry I want a new service tech advisor do not ever refer me to Paul
Rod L.
5 out of 5
12/6/2018
Great service

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