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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7866 reviews 68%
4 star 2627 reviews 23%
3 star 253 reviews 2%
2 star 430 reviews 4%
1 star 352 reviews 3%
Review Us
Kevin K.
5 out of 5
8/28/2021
Great communication
Gary T.
5 out of 5
8/28/2021
Kenneth is always polite and efficient
Katie O.
5 out of 5
8/28/2021
Chase was great! Thanks
John D.
5 out of 5
8/28/2021
Outstanding service I come all the way from Richardson to service my car Better than Lexus
Susan W.
5 out of 5
8/28/2021
You did a good job! The customer service representatives were friendly & professional.
Nan N.
5 out of 5
8/27/2021
Thanks! Great job!
Anil N.
5 out of 5
8/27/2021
David was excellent and helpful
Shardae T.
4 out of 5
8/27/2021
Unfortunately i was very late for my service appointment because i needed a tow. despite being late to my scheduled appointment, Doug still took care of my car with such a quick turnaround! i really appreciate him! i love Toyota of Prosper!
Danny G.
5 out of 5
8/27/2021
Great customer service.
Christopher N.
5 out of 5
8/27/2021
Chase is the man! Great customer service
Natasha H.
5 out of 5
8/26/2021
Kenneth is always great! Very knowledgeable and informative on what's going on with my car. I appreciate his quality service!
Ahsan U.
5 out of 5
8/26/2021
Weldone. Keep it up
Susuana B.
5 out of 5
8/26/2021
No comment.
Jhonny G.
4 out of 5
8/26/2021
Thank you so Much David. Others dealerships offer better prices but your customer service makes me go back to longo every time.
Paul N.
5 out of 5
8/26/2021
Mr. Cole was outstanding.
Yasuaki W.
5 out of 5
8/26/2021
Great service !
**** J.
5 out of 5
8/26/2021
Everything was perfect
Hussein A.
1 out of 5
8/26/2021
I came to remove a license plate screw that was stuck, and put the new license plates on using new screws. But they scratched the car paint and they didn’t remove the bad screw, somehow they did put on the new license plates, put the bad screw still there and they damaged the car
Marlene B.
5 out of 5
8/25/2021
The service was excellent. Thank you!
Kacey A.
4 out of 5
8/25/2021
Doug and the folks that did intake when I arrived did a great job. Everyone was helpful and polite, and truck has been driving fine thus far. Thank you all!

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