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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7866 reviews 68%
4 star 2627 reviews 23%
3 star 253 reviews 2%
2 star 430 reviews 4%
1 star 352 reviews 3%
Review Us
Bethany B.
5 out of 5
11/14/2021
Jesus was amazing!
Balaji P.
2 out of 5
11/14/2021
Too pricey on parts and too much charges
THERESA G.
5 out of 5
11/14/2021
He was friendly, courteous and knowledgeable. Very pleased.
Doug E.
5 out of 5
11/14/2021
Always a pleasure to work with David.
AMY C.
1 out of 5
11/14/2021
This is the second time in a row there has been an issue with service. You’re welcome to call but there’s really not much to discuss. The outcome is still that I lose work time to come get the vehicle checked again to verify service was done correctly.
Richard F.
4 out of 5
11/14/2021
Always seems to be a good experience.
Andrew S.
5 out of 5
11/13/2021
Mr. James provided me with outstanding assistance. His friendliness and professionalism are reasons I always enjoy working with your service department. Thank you
Mharajoy K.
4 out of 5
11/13/2021
I appreciate David’s candor and professionalism. I’m certainly glad I opted to start coming to Longo Toyota a couple of years ago.
Nihyjii D.
5 out of 5
11/13/2021
Your service team is great especially Doug and David I appreciate all of your staff. great team you have there as Longo Billy and his shop guys are the best as well
Stan M.
4 out of 5
11/13/2021
Very happy with the service. I do not need a trade in appraisal....the car is leased
Christian R.
5 out of 5
11/13/2021
Great service
Adam L.
4 out of 5
11/13/2021
Truly exceptional
Scott R.
4 out of 5
11/13/2021
Doug is awesome
Marc M.
5 out of 5
11/12/2021
Doug was awesome as usual! I always enjoy my experience.
Francis S.
5 out of 5
11/12/2021
Doug was very easy to work with and the service was performed quickly. Thank you!
Jeff G.
5 out of 5
11/12/2021
Doug always takes great care of me and my Camry
Randy G.
4 out of 5
11/12/2021
David was professional and so very nice. True Texas customer service. I was also very impressed with the lounge. Plenty of space to work and the WiFi was actually very strong. I will definitely return when my next service is due.
Ismael M.
4 out of 5
11/12/2021
He was very helpful and addressed my issues. Found him pleasant to work with .
Roberto H.
5 out of 5
11/12/2021
Good job
Steven C.
5 out of 5
11/12/2021
Thank you for taking care of my car in a timely manner I appreciate you

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