Everything I needed was done. When I found something that I had a problem with, I took it back and it was ALL resolved. Thanks for your great service.
Chris had me schedule a time to get 4 new tires but also encouraged me to drop it off early in case they could work it in earlier; which they did. Chris was awesome! And oh by the way, really good lattes out of the new machine!!!
Excellent service and excellent service counselor. Very nice dealership.
Was helped soon after arrival. He reviewed the inspection sheet before asking for payment. And polite and friendly. Keep up the good work.
Everyone was very friendly and accommodating. I like the wait area it helps time fly faster. My only issue was I was there for 2 hrs for my 10,000 mile maintenance. After I got there they became busy. People who came after me left before me. I am sure they were taking care of “paying” customers first but 2 hrs seemed a little excessive.
I scheduled my maintenance in advance. I arrived a bit early. The one hour service didn’t finish until 3 hours had passed. The car was wet, supposedly having gone through a wash, but it was not close to clean. My service rep was very apologetic, and I don’t blame him at all, but your scheduling department needs to get much better. If this happens again I’ll probably go to McKinney in the future.
Dakota and the rest of the team were awesome! We will be back! Also, Taco was the best greeter!!!!!!!
Dakota was awesome!! Your entire organization and facility are top notch!! Thank you and Congratulations!!
Great service and environment. Thanks Longo, I will be back.
Best service I ever had in 20 year’s. I’m totally impress with the whole Experincei
Very helpful and friendly. Better service experience than other dealers in the area.
Mildred was pleasant chearful and informative to the status of my service completion.
Chris informed me of what was needed for my car. Chris let me know the seriousness of what needs to be done.
Please keep some Prius tires in stock.
Francisco was very courteous and kept me informed throughout the servicing of my vehicle. He texted me half way through the time to see if I had any questions, as well. Very impressed with this young man and his customer service skills!
Chris was courteous and was prompt with keeping me update with the progress and made sure to be done within the time close to what he promised.
Very professional and friendly. Always with a smile.
Social